[Resolved]  Hindustan Petroleum Gas — delay in supply

pl sir give me one report for aginest for complant.

my delar 960850

i am weight for replay. or attach. my mail

regards
vijayk

Sir, I have H.P.GAS connection.My consumer No.is 612366.My distributor code is 11545800 and its address is as SURAT GAS CO. DELHI-GATE, STATION ROAD, SURAT-395003.MY PROBLEM is as below.
the above connection is in my name. i transfered it from maharasrtra to SURAT-Gujrat, it got transfered on dated 18/02/2006.since then i am getting regular supply of gas cylinder on telephonic booking.Today when i called distributing co. to book my order, i have been told to submit my RASHON-CARD.Since i dont have rashon- card here at surat, i requested conserned person that i can submit my PAN CARD, ELECTION CARD, CORPORATION BILL( VERA-BILL), BANK PASS-BOOK, AFIDAVITE LIKE that. But they denided, and asked me to submite rashan-card only. my request is CANT the above documents which i can submit not sufficient to satisfy norms of the company, so that the distributor can regularise the gas supply to me

H P is just neutal in case case of comsumers complaints & is simply favoring dealers

no new connection of gas from pradhan gas agency, talcher, Dist Anugul, Orissa

Sir,
I would like to lodge the following complian against poor service in suppling of refilling gas cylinders by your dealer in my Village UDGIR Dist.Latur Maharashtra State.In the total AREA only one dealer is serving ( NAMED MANOJ GAS AGENCIES Dealer code no.960650 ). because of his worst attiiude even after ones his suspension of dealer ship his working is as previous and consumers are facing many difficulties.I have to inquire several times about availability of the same. On the day of delivery I have to stand in line since 4 o'clock morning for atleast 6-7 hours to get a refillied cylinders even after such a long wait it is not sure that i will get refilled cylinder want to ask WHETHER IT IS the procedure of customer service of your company or IT IS THE rule provided by govt. of india.
Thanking you,

why and till when we consumer have to face these problems of delay in getting gas for cooking, no good response of good service to customers from the dealers

i think in this freedom India, though the prices of daily needs touches the sky, still we should get it on time even we have to adjust for it financially,

THIS SHOULD BE THINK BY THE GAS COMPANIES

I am in Haria Park, Vapi and attached with Adarsh Gas, Chanod. My consumer No. is 610216. This dealer gives very poor services. Telephone Nos mentioned on Books are wrong. I sent SMS on cell no. Is there any facility of on line booking.

I have booked for second cylinder more than six months but not recd. Refill supply is problamatic. very difficult to book on telephone. Pl do something. Mob . No. [protected]

Sir,
Please confirm that when new gass connection open for the customers. because I am very needfull to new gass connection.
so plz provide the details and send us mail to my id for new gass connection.
Regards,
Rajesh Srivastava

Sir,
Please confirm that when new gass connection open for Sitapur 's customers. because I am very needfull to new gass connection.
so plz provide the details and send us mail to my id for new gass connection.
Regards,
Rajesh Srivastava

Hindustan Petroleum Gas — Delivery not on time

Hello, I live at Ashram, new delhi.I took a gas connection from HP Gas dealer(Gujarat Agencies, Bhogal, new delhi).They took money from me and told me that I will receive cylinder next day.But five days have gone, till today(i.e. 18th November 2008).I didnt receive it.Its really a not acceptable behaviour.After all this I have tried to call them many times, but always it says number not available.

dear sir, i just wanted to know that under which section of law your dealer or you decided that not to book any cylender before 21 days of the delivery ? or is it your own policy?
thanks, waiting for your reply...
anant patwardhan

Respected Sir,

We are belongs to Village Kanpur, Po kood, P.S-Salipur, Dist -Cuttack state before you that we need to be H.P.Gas consumer .But in our near by area there is no distributer . Some black marketter supply gas @ high cost without paper .

Sir,

we need advice from you that from which distributer we purchase or get gas connection with paper .

Thanking you

Sd Mohammad Sayeem

We have booked gas cylinder on[protected] now the date is[protected] till date we did not receive the cylinder sinec 20 days when we call again on 17-12-08 they says no booking in our record, we again booked vide booking is 41329, after one week when not received we again visit thair office and again they said no booking in our record and we 3rd time booked vide booking no 53859 and they are committed we will be delivered within 3 to 4 day’s this problem we are facing mostly also they are not even lifting the telephones. My gas agents name is Amit Gas Agency L-2 Kalkaji DDA Flat New Delhi -110019. My consumer number is 602250. so please do the needful.
Thanking You
Ramesh Kumar Ved
Ph.[protected]

My consumer no. is 600665. i have booked the refill on 29th dec08 at abhishek gas agency, khusrupur, patna but the refill hasnot yet been supplied. today i enquired the problem with dealer but he said, he is supplying, whose booking date is 22th dec or earlier. i enquired with some other consumer and found his lying.he had refill up to 31 dec.he always harass me for extra money. pls enquire and take necessary action.

Hellow,
I am a govt . servent and on transferable job, is there any solution to have a second connection .One at my hometown and second at posting place. Kindly guide me. Thanks.

previously i was consumer of bharat petrolium corp ltd distributer code 371825 m/s MALAD GAS AGENCY VERMA WADI DAFTARY ROAD MALAD (EAST) MUMBAI 400097 having consumer no.31780. i had surrendered the connection in JULY2008.i submitted my transfered voucher to your dealer m/s BAPU GAS AGENCY .MALPURA DIST TONK ( RAJASTHAN) on08.09.2008 with my residence proof (copy of electricity bill/copy of ration card).mr MANISH attached to your dealer replied that immediately replied that firsr this tr vou will be sent to malad and after getting the confirmation connection will be released. after my request that how my family will cook their meal he continued to confined his words as mentioned earlier and noted my phone no. [protected].

again i visited the office of yr dealer on 05.10.2008 mr MANISH replied that this transfer voucher should be mail /courier by you and surrendered the envelope to me.when i object for this he tacken back the envelope.
again i visited on 09.10.2008 he said that MANAGER is not available at present.After my hot discussion with Mr. Manish he called to Mr. Shatrughan properitor of the firm over phone no. [protected] and arrnage to meet Mr. Shatrughan. Mr. Shatrughan recognized me and assured that the connection will be released within two to three days. But till 29 Nov 2008 no connection had been released so I again visited the shop on 29-11-08 and Mr. Pareek was available at that time and he told me that as the firm (SP paper) required for release of this transfer of connection is not available with him and he will inform me as and when the SP paper will be made available by the company from their Jaipur office over phone number [protected]. As there was no progress in releasing my Gas Connenction I again visited the dealers office on 08-01-09 and Mr. Ashish met at that shop and replied rudely that he is not aware of your documents and at present Mr. Pareek Manager/Mr. Manish/Owner Mr. Shatrughan is not available at present so you may come after few days as I angried for this reply he phond to Mr. Pareek. Mr. Pareek came at office and again replied that though the SP paper was made available by the company in past but all these papers had been exhasusted so it is not possible to release your Gas connection as on date so I request you to please let me know :-
1. Whether there is any time limit for releasing the Gas connection on account of transfer voucher.
2. Whether the company not assure that the required SP paper is available with their dealer or not?
3. How much time now it will take in releasing my connection (transfer) as my family is facing hard due to non availability of gas cylinder.

hello sir. mera nam amit gupta hi, i m an officer in bank of india, mera gas connection ka transfer case hi, par mughe 2 month sa chakar katvaya ja raha hai, and har bar yai delar kahata hai ki abhi new coonetion band hai, or har bar misbehave karta hai, sahi tarike sa jawab nai deta hai, puchane par ki kab coonetion milaga to balta hai ki aap bar bar chakar lagaia jab hoga to coonetion de dange par pahale new coonetion denga, phir transfer coonetion milaga. ab aap batayia mujhe 2 mahine sa coonetion nahi milla hai, mai kya karu mai bahut pareshan hu.
Name of hp agenci. Bharat gas agenci ( delear mr. bagga), sehore (M.P.) pin 466001
Sir please mere request hai ki jald se jald mejhe gas coonectin dilaya jai, mai bahut pareshan hun.
or delar sa jarur bola kai customer sa acha behav kare, sabhi customer delar kai behav sai pareshan hai.

DEAR SIR
I WANNA GET A NEW CONNECTION FROM UR COMPANY
KINDLY TELL ME ABOUT THIS PROSSISORS
HOW CAN I GET A NEW CONNECTION

My consumer No 611106 jogeshwari east keep calling 26795707 no immediate answer after long try we book our gas, this takes more then 10 days to deliver, attitude towards customer is arrogant.
A.W.Khan
[protected]