[Resolved]  Hindustan Unilever Pure It Water Purifier — germkill kit battery has become red in 20 days of purchase

Dear PRIYANKA PRADEEP VICHARE,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team

pureit Water Filter from hindustan lever co — replacement of battery

To
Customer Care
HINDUSTAN LEVER
CHEMBUR
MUMBAI

SUB: REPLACEMENT OF BATTERY & SERVICING OF WATER FILTER
REF: MY CUST ID:[protected]

Kindly arrange to replace the Battery today itself and also arrange for
some servicing. Awaiting from you

With Regards
K.CHANDRA SEKHAR

water purifier (Hindustan Lever) — Not Working duly

Respected Sir,

I Rajesh Dogra S/o. Sh. Pritam Singh Dogra R/o- B-992, Shastri Nager, New Delhi-50.

I have purchased water Pure (purify) of Hindustan liver of Rs. 2000 in August 2009.

I would like to inform you that the complain was started two three days after the purchase of Pure (purify) I have do Sixteen complain Pure (purify) helpline no. [protected] and [protected] I always request them please change my Pure (purify) but till date i have not received any responsible answer from Hindustan Liver.

The Complain continue till date.

You are requested please do the justice and relief my problem.

Thanks & Regards,

Rajesh Dogra
Ph-[protected]

water filter servicing required My contact no. [protected], Mumbai.

Hindustan unilever-PUREIT — purifying battery not replaced

sir,
on 2006 I purchased one PUREIT water filter.One water filtering battery fitted
inside the product must be replaced after 1500 litre of water. The company also
promised lifetime supply.When I placed order to replace the battery on[protected]
over phone No.[protected] the attender promised to deliver but not done so far.
Water is essential , that too in hot season, how long can wait for that. please do something
Joseph T

Dear MR. Sanjiv

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team

Dear Mr. Joseph Thomas

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team

Hello "kashma.cauvery"


instead of doing copy paste of your reply in this forum and giving false promises, do some genuine work, which needs to be done from the side of Pureit...
I saw the same reply https://www.consumercomplaints.in/complaints/hindustan-unilever-pure-it-water-pu...⇄ just changed the name... I don't know who many topics you have pasted the same thing and giving promises. Is pureit giving you money to get hold on this forum? Rather solve the problem and the customers will give there feedback on comments. You don't need to give false promises.

GERMKILL BATTERY — TURNED RED IN 2 MONTHS

Sir,
i use pure it last 3 years and timely i change battery and no complane till now but last time i change battery i have complane germkill battery has turned red in 2 months it self & your con. person told me it turned red in one year.
So its your dutey to change my battery as soon as possible
thanking you
yours
ANIL KUMAR TIWARI
R 92 ,railway enclave
Pratap VIHAR
ghaziabad
Ph.[protected]

hindustan lever (pureit water) — new battery

Dear Sir,

My Pureit Consumer ID is [protected]

I already ordered new 2250 litre battrey on 12th May'2010

Till date battrey not installed at my home the reason I donot know ??

I spoken with pureit reps on daily basis, details given below :-

13th May'2010 - Mr. Darshan

14th May'2010 - Mr. Akshay

15th May'2010 - Mr. Ganesh

16th May'2010 - Miss. Namita

17th May'2010 - Miss. Sarika

nothing is done by your pureit TEAM

I will never every recommend anybody to purchase pureit due to
service LEVEL.

if anybody help me ???

Davinder Singh
Mobile Number :[protected]

Pureit water Filter(Hindustan Unilever) — defective battery kit not replaced

Despite repeated reminder to the customer care cell (Complaint No.C[protected] my water filter (Serial No.MSB[protected]), no action has been taken by the company to replace the defective battery kit.

Pure it — Part replacement

I ordered the water storage chember ( transparent chember to store pure water ) on 29th may 2010, but till date nothing has happened and no one even called me, I have logged the complaint with their helpline complaint number C[protected], and then also nothing has been done,

Pure It is only concerned about New Sales, they forget that they have to provide the service also,

Harvinder Singh Matta
[protected]

This is pathatic, my request has been closed saying, address not tracable, where as their engineer has visited 2 -3 times on the same address to change batree, Now new request has been logged number: C[protected], GOD knows when my problem will be resolved

pure it a product of hindustan unilever — does not give us battery kit which is regular use 4 this product

we book battery kit 25of may 2010 till now they could not deliverd. There delivery shedul is 48 hr pls do sum accion on that type of product company

Hindustan Unilever — no kit available from 2 week

I bought water purit from hindustan uniliver 6 month back now from 15 days i m still wating for the kit of this plastic box when i call them they tell my address and cut my phone . this is the coustmer relation team & their feed back with a nice day of 3rd call purit

ya the complaint is very true.The same thing is happening with me in JAMMU region.

I am using of HUL Pure It for last 2.5 years. We are 4 persons in our family. In each three months the germ kill battery turns red and it needs replacement. In each replacement the minimum cost for new kit is Rs.519/-. Thus I am spending minimum Rs.2076/- extra as recurring expenditure per YEAR(filter mesh and other parts like germkill cover clips also need replacement in a year which is extra burden to consumer). So, though the Filter looks cheap initially, on long term use for its added recurring expenditure the filter is costly.
While I told to the customer representative about the matter, he indicated the water quality I use. But the truth is that we use filter to soften the hard water or under ground water, not the Municipality supplied "Treated drinking water" which is already soft in nature.

-An User of Pure It water Filter
Kestopur, Kolkata-700102

hindustan lever pure it/ Pureit Water Purifier — not change germ kit battery

dear sir

I am Sanjay Kumar Tiwari S/o Sh. Y.K Tiwari R/o A-722, Gali No-18, Mahavir Enclave-II, New Delhi -110059, I purchase one Pure it Water Purifier machine dated since one year .
germ kit battery not working dated 16/7/10 to till my order No & dated is S/10/DLI[protected] , 17/7/10 ,but now not germ kit battery change many time call in pure it help line no. approx 4-5 time but not replier any person and again complain mail send hindustan liver pure it dated 18/8/10.

sir i am already stomach patient dr. suggestion is refine water any time take but i not refine water taking one months and again me stomached pain start on 16/8/10

kindly please my problem solve immediately

Thanking You

Dear Team,

I am planning to buy Pure IT water purifier of Rs 1000. Could you please provide me the details of it in hyderabad city. My contact number is [protected] and my mailid is [protected]@gmail.com

Regards,
Narahari

Hindustan lever, Pure it water filter — Part not delivered

I have ordered for a dwell chamber on the 1st of September and I have not received it till date. The reference number is ss10/mum[protected].

I called up the call centre again on 4th September and asked them to send the part. They initially claimed that the part was delivered and later on apologized and said that it will send on the 4th at all costs.

It was not delivered till date. The complaint number for the 4th of September is c[protected]. I have repeated the complaint every two day C[protected], c[protected],

THIS IS SLOPPY SERVICE.

Now I get an sms saying that my address is not traceable. But each time I call up the call centre, they repeat my name, address and phone number