[Resolved] Hindustan Unilever Pureit — Customer ID [protected] | |
I have purchased the pureit one month back and on the next day only i have booked a complaint. My Customer ID : [protected] My Customer Complaint no. : C[protected] Still till today my complaint not solved inspite of many followup. i have received many calls from the company and only thing they say that the complaint will be solved in next two working days. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I have purchased a pureit on 12/02/2010. My customer Id is [protected]. i am surprised to see that in the bill my name is recorded as Dibyendu Basu instead of Dibyendu Banerjee.I have lodged my complain several times, but still today (24/03/2010) I have not received my correct bill . I am surprised and shocked to know that attitude of the company (pureit) is we don't care, you can do anything, though I told that it is an criminal offence to change a name of person, but their attitude is don't care you can do anything.
Also they did not give any service still today though I have lodged complaint. Is their any solution to the above complain or I have to digest this.
My last complain no. is C[protected].
Also they did not give any service still today though I have lodged complaint. Is their any solution to the above complain or I have to digest this.
My last complain no. is C[protected].
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+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
This is in continuation to our conversation and the concerns mentioned in your blog dated 15th Oct 2009 regarding your Pureit.
It was my privilege to speak to you.
I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.
I would once again apologies for the inconvenience caused to you.
Our Service personnel had visited you on 21st Oct & replaced the Top Lid Cover & trust the replacement had been done up to your satisfaction.
I would also request you to confirm regarding the resolution of your concern.
You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com
Rest assured of continued support always,
With Best Regards
Regards
Pureit Team