[Resolved]  Hiox India — Bad , unresponsive service

Address:Coimbatore, Tamil Nadu

Hi,

I had to pay advance money for 6 months to avail the web hosting provided by hiox india. They had promised a 99.9 % uptime. However my site was never up. Even if it did, after 2 clicks i would go down again. When i tried asking the support personnel to help me, they would not help me out. Cut the chat in between even without listening fully to what i had to say. Even if they spoke, it would be rude,
Very disappointed with the hardly available service. Need my money back.

Thanks
Pronomita
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Your problem seem to be very funny. You have to pay in advance for hosting your website, no hosting provider offers you hosting for free or get money from you later. To be really frank i am hosting many of my sites at Hiox India for more than 3 years and didn't face any difficulty. I don't know how come you say like this. Only because of their good customer support i am writing here.
It's a usual factor that who ever the web host is, you have to pay for the hosting service in advance. Can you be particular with any host who provides you hosting service and then get paid? Also that you have told that your site is been down after two clicks. How could this be possible? I feel that you have to look in for a better ISP's. Just look at your side before posting negative comments on a service provider.
Am one of the customer of Hiox India hosting service. The service offered by Hiox India is not bad when compared to other Hosting provider. it might take Some time to fix error by them but i dont feel bad about their service, its better than my old hosting provider.
My experience with Hiox India has been really good. I hosted 3 of my sites with them. Every issue are being answered instantly. Whenever I have some problem with my websites, support people tries to solve the problem as soon as possible.I find the support team to be technically very strong.I am satisfied with them.

Hiox India — Website down. Telenumbers are not correct

I have webhosting with hioxindia, for the last two years.But the last two days i cannot access the site. Then I tried to raise a support ticket. Even hioxindia website is also down.

I tried to call them using the tel number which is in the email. It is a wrong telephone number.
For the last two days website is down, including their web site.
Not able to contact them with the phone numbers provided by them. The number is not correct.
Something is wrong.
For the last two days website is down, including hioxindia.
Not able to contact them with the phone numbers provided by them. The number is not correct.
Something is wrong.

Hiox India — Website down

For the last two days website is down, including hioxindia.
Not able to contact them with the phone numbers provided by them. The number is not correct.
Something is wrong.
able to contact them with this Fax No.: +91.[protected].

Very good customer support. Problem is with my ISP.
able to contact them with this Fax No.: +91.[protected].

Very good customer support. Problem is with my ISP.
@Karun66: This is not a place for spam. Are you a client of HIOX first? Let us know which website of your's is down and when. If you have any strong evidence then you may contact us. Something is wrong? What is wrong can you able to point out?

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