Hitachi India — Worst possible after sales service - Hitachi : Air Dale Enterprises, 45A Khan Market, New Delhi.
We (a group of families) bought a couple of hitachi window AC s last year (March 2007) from
Air Dale Enterprises, 45A Khan Market, New Delhi.
And till date we haven't received any service from Hitachi and/or Air Dale even after repeated request over past 6 months or so.
We have been contacting Mr. Rajan Arora – [protected] and now he has stopped responding to the calls.
Is this the kind of customer service Hitachi believes in ?
Does anyone has any idea what do we need to do to get service from Hitachi.
Do we need to take a legal route (Consumer court).
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