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[Resolved]  Hll PureIT Water Filter — Water filter kit is not being replaced

I wanted to get fitted new kit for Pureit Water filter, accordingly I have call and placed order with the customer care but the concerned are asking for the product serial no., as I was calling from my office I could provide product serial so they are taking my and they have provided a new kit till date inspite of making request
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  13 CommentsShareTweet

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I bought a Pure-it water filter. I filtered boring-well water and in the water so filtered I put Fitkiri and after some time I found a lot of mud (black mud like settled at the bottom of the water. I do not why the filtered water (with Pure-it, there should be mud. I have made complaint, but the persons from I bought it is tekking "the water is pure, you can test it in any lab". When I said how I can drink water which contains mud like substance settled below ever after it is filtered and Fitkiri put on it, they have no answer. They promised me to ask the Manager to talk to me but no one talked to me ever after a gap of 5 days. So I want the company to look into the matter. My mobile No. is [protected]
Hi,

My water filter kit is not being replaced, although I have requested a several times to [protected].
I have tried continously last one and half weeks and spent more than RS 200 for my mobile phone.

Most of the time, my call had kept on hold.
I am really disappointed. If you want to suggest any alternate number please let me know.
My Consumer number:[protected].
My mobile number : [protected]

Thanks,
Mrinal

pure it water purifier — Water kit is not beeing replaced

My pure it water filter kit is not replaced after even 15days from informing them. thir customer service is very poor and not satisfying.
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pure it water filter kit is not replaced after even 15days from informing them. thir customer service is very poor and not satisfying.
I have purchased the Pureit waterfilter on feb 09.
I filtered borewell water. but, water is contained the dust and salts. its flow on the water.

I complaint the purchased showroom and agency, but no response the complaints till time.

So, i have mentally abside and deceased.

Showroom not response the product,

Show room addresss:
VKM radha traders, Ellaiyamman kovil st, Tiruvarur dist, tamilnadu.
Hi,

I am using Hindustan lever Purit from last one year. I bought it in bangalore, this product is good. Initially in bangalore whenever i faced any issue i used to log complaint and the response in banglore in very good with in 2 to 3 days they sort out the problem.

Few months back I shifted to delhi. Here I logged a complaint to replace the tab of purit.
The complaint number is S09/DLI[protected] and continusouly I am chaising for this. It has passed one and half month no action has taken. This is the worst customer support I ever come throgh. I spent a lots on money on telephone call. Whenever i call them they just set complaint as highest priority and say by end of the day it will be done. But allready one and half month has gone. I don't how much level of priority they have.

I conclude that this is worst and painfull service I come accross.

Tarun
[protected]
I have demanded a battery for pureit ie more than one month back and made repeated reminders but till now battery is not delivered. Services provided by you are not at all satisfactory.
I agree to the greivance as i to have called the customer care to replace the kit but has not been so far replaced even after 5Months. I storngly recomed 'NOT TO BUY' the product
Hi,

I am using Pureit from past 1 Year and when ever my water filter kit has to be replaced i gave several requests and complaints but no proper response. Although I have requested a several times to [protected].
I have tried continously last one and half weeks and spent more than RS 200 for my mobile phone.

Most of the time, my call had kept on hold.
I am really disappointed. Very VeryBAD customer support...
I have booked Battery for my PURE IT on 15-Mar-10(Id is 065443)customer executive told that with in 48 Hrs. we send battery to you,
But till date (on 29-Mar-10) did not receive, to day 29-Mar-10(Id is 040696) I had talk with customer care they again asking 48hrs time to Replace the battery,
I don't know it will reach in time or not.
My request is kindly don't make the promise
I purchased 3days back but no response the complaints till time. nobody fix my water filter, why this people doing like this. if your company not intrested please leave your product.



Thanking you
pramila

Change the Battery

Sir,
Please change the Maximum Volume of Battery in my office
office address
Karur District Co-operative Printing Works
62, New Street, Karur - 639 001.
Office Phone[protected]
Cell : [protected]

in pureit water is not flowing properly takes long time to pureit

in pureit water is not flowing properly takes long time to pureit mobile no-[protected]

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    PureIT / Hindustan Unilever
    Customer Care Service
    Customer satisfaction rating
    74%
    Complaints
    1295
    Pending
    0
    Resolved
    943
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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