[Resolved]  Homeshop18 — Refusal to cancel order

Address:Andhra Pradesh

I have placed an order for a pendant to Homeshop18 yesterday (I was told that the product would reach within 10days) and after reading the complaints on this website I immediately called the company to cancel the order. They told me that they cannot cancel the order and that I should wait till the courier person lands at my doorstep and simply refuse to take the product. That they do not have a mechanism through which they can cancel an order which is so convenient on their part. Now my concern is that the courier guy might create a problem.
I feel that it is better not to buy any products with out actually seeing the same. Homeshop18 had subjected me to unneccesary anxiety.
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Aug 13, 2020
Complaint marked as Resolved 
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cancel my order no. is[protected].. DOMO Slate N8 SE Android Tablet with 2 Direct USB Port, DUAL Speakers, Inbuilt Camera & HD Video support
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cencelled the my order no[protected] on dated 06.05.2012
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I had placed an order with Homeshop18 vide order#[protected] on 12.05.2012. Mode of payment Credit Card.

Today is 12.06.2012 and the product has not been delivered yet!! I have also raised two support tickets (#72010627 and #[protected] for the issue but I haven't received any proper explanation as to when the product will be delivered.

I have to followup everyday to track the delivery but to no good, every time i get the same reply "we have send a mail to the vendor" from the ineffective and unprofessional customer service executives.

Also they refuse to cancel my order stating the reason that "it is already shipped" (when I have not received it yet!!)

Please Help!!
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    2012
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    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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