Homeshop18 — Non execution of Complaint

Res/Sir,
This is to inform you that I had placed an order at HomeShop18 company on[protected] which is being approved on 15-05-09 & I get it on 22-05-09 via courier. On the same day itself I had file a complain against that product by informing it to one of their executive but I haven't receive any response from their side yet. I am not at all appreciating the services of this company. I would like to gave some suggestions too.Please do help me in this regard.


Complain No. : 1536927
Mobile No. : [protected]
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Homeshop18 — non execution of complain dated 22-05-09

Res/Sir,
This is to inform you that I had placed an order at Homeshop18 company on[protected] which is being approved on 15-05-09 & I get it on 22-05-09 via courier. On the same day itself I had file a complain against that product by informing it to one of their executive but I haven't receive any response from their side yet. I am not at all appreciating the services of thiscompany. I would like to gave them some suggestions too.

Complain No. : 1536927
Mobile No. : [protected]
Dear Mr. Sehgal,

I sincerely apologize for the inconvenience you have had while shopping at HomeShop18.

On behalf of Homeshop18, I would like to re-assure you of all our help to resolve you complaints as we are committed to provide our customers with a completely satisfying shopping experience.

The details of your complaint resolution are as follows;

We deeply regret the delay in response from our end. As conveyed to you over the phone, we have shipped you a new set along with a nice pouch as desired by you through Blue Dart courier vide Airwaybill Number # [protected] dated 28th May, 2009.

Please acknowledge once you receive the same, at my email id Sourabh.[protected]@homeshop18.com.

With Regards,
Sourabh Shrivastava
Customer Services - HomeShop18
Hello sir
my name is bindu madhavi and i had ordered for tv receiver phone and i got 26th of july the same day i ahd given compaint that i am unable to charge the mobile and Orion company called and saying that is ur risk and ur headache u go to home shop

what is this this is not fair


my mobile number is
[protected]

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