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[Resolved]  Homeshop18 — HS 18 denied for money refund

I booked a jewelery set through order no[protected] which product code is 42779 & received the same on 26th Dec 09.When I check the product I came to know that one of pearl necklace is missing & others were fully or partly damaged.So I tried to return the same & as per instructions of HS 18 I booked the same on 3rd Jan 10 through First Flight Courier.After that When I call for refund back of money they tried to convinced me for replacement & also denied for money refund.Where as HS 18 adds that “you will get refund of money in case dissatisfied with the product with in 15 days of delivery".My complaint no is 2733743.HS 18 are professional cheaters.Plz take some urgent actions on which I shall be very grateful to you.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  16 CommentsShareTweet

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Yeh, The HS 18 are professional cheaters.I know very well that even if they are not maintaining quality as well as services.Very very poor in after sales services.Useless shopping.
Same is the Case with me. There dispatch system is Pathetic. What ever they commit, never fullfill. Seems they are not interested in maintaining CE. I will ensure going forward that noone from my company purchase anything from them!!!
HS 18 are professional rogues. They have charged me Rs9950/-+80/-courrier charges. But the vendor from where they have send it to me have billed for Rs.6999/-. Now HS18 customer care is not entertaining my query about this. I am going to Consumer court. You also should go there for the protection of your rights as consumer.
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Never order anything from HS18. False promise, defected products, No tracking of complains.
there is complaint in my KODAK DIGITAL CAMERA CD44[KCGPN11603167]...ORDER NO...35259983, , , , , DATED2, , , , , TELL ME WHAT CAN DO 4 THAT...
ya ghtiya mkkar or bimani service
Order no.[protected]free shipping) - Placed an order 0n 4th Oct'12, Order not delivered yet. Had got a call from the delivery man on 9th Oct'12. He said the order is on the way and will be delivered same day (9/10/12). He asked regarding payment of shipping. When i told him that the shipping is not charged as per HS18, he said then the order wont be delivered that day. This is my first experience with HS18, felt ridiculous as he even disconnected call without finishing it. It was informed me by sms on 8th Oct'12 that order will be delivered in 2-3 days on 8th Oct'12.
Had taken leave from work to accept the offer. Pathetic service. Most importantly i even paid the entire money and still no value for money or time. Today is 15th Oct'12, still did not receive any call or mail from them for their terrible service in spite of booking one complaint on their website.
i have been shopping with hs 18 sice last three months and they are really a professional fraud, , , , my 2 products's refund is hanging in between since last 45 days and they are making false commitment only and 1 more thing they have hired chaep courier service first flight which asks to customers to collect the product from its office only
dnt ever buy any product from hs18 they make the customer crazy to wait for the delivery and when delivery time is near they says your order has been cancelled as you denied to accept the product
bigbaazar is also a chaeter they 1st give the add in papers and magzines and at the time of shopping the says this offer is out of stock

Joint in two saree from mid

Order no[protected]four saree by Joha) in them two saree were joint by two half part of different saree made complaint to homeshop18 complaint no received[protected] till date no any response got by them.

mobile comlaint

Dear sir i have been purches spice mi 514 mobile phone dated 20/01/2015.but ear phone provide is not working .

Not Replaced my product

I ordered a quantam haedphhone with mic which i recieved but it was damaged when i called homeshop 18 they says that wait for a weak they have not replaced my order no[protected]..please replace it fast...

Regarding Tab Intex

intex tab not charging battery after purchasing

Order no-944508231, money debit from my bank account

Please find attached Complaint letter against Fraud for more details

replacement complaint

We got the wrong delivery of molli ..kurtas...we have returned the wrong pack...bt till now even after 10 days we have not received the correct pack as replacement.kindly do the needful as soon as possible.

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    HomeShop18
    Customer Care Service
    Customer satisfaction rating
    59%
    Complaints
    3441
    Pending
    591
    Resolved
    1771
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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