[Resolved]  Homeshop18 — NON DELIVERY OF THE MATERIAL

Address:

Palakkad, Kerala

I have placed an order for "Reebok Vantage Sports Shoes & Sunglass with Free Duffle Bag - UK-10" thru their online system on 30.06.2011(Order No[protected].I have gone thru their site and the product specification and placed order.I was little reluctant about their service and i did not trasfer money from my A/C.Later,i had call from their Customer care and checked with me why Order was placed with the payment.I said as i am not sure about your service and i have little doubt about your service,i did not transfer money.Apparently i was assured by their executive that its trustworthy Online portal and will get 100% efficient service.As soon as this call i transferred Rs.2599.00 from ICICI NRE A/C.I have received their confirmation also for the same stating the product will be delivered soon.Next day i have received another mail that a cheque bearing an amount of Rs.2599.00 was dispatched on account of refund for the Order placed.No reason was mentioned in their mail.I called their Customer care no and i was told that my mentioned deliver address was away from the CITY limit they cannot deliver.

Next day i again placed another Order(Order No[protected] in the name of my cousin(Sunil Kumar Gupta) and gave a address which is well with in the CITY limit.As i had to come back to Muscat,i have given Mr Sunil's mobile No.That also was rejected for no reason.

Both time i paid the bill from my ICICI NRE A/C,when they gave me cheque i cannot produce it to my same A/C as they will not accept Non-NRE cheque.

It kind of cheating and the service was absolutley non-sense.

These clauses were never mentioned when they show this in TV.Even if any clauses were there,that crafted in such a way that no one understand it completely.