[Resolved]  Honda Aviator — Bad Service and Average problem

Address:Indore, Madhya Pradesh

Mritynjay Parmarthi
63, Dwarkapuri
Indorre


To,
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.

Sub: Complaints agaised Kasliwal Honda dealer and their service centre In Indore

Dear Sir,
I purchased one Honda Aviator Scooter on[protected] from your dealer Kasliwal Homda In Indore.
when I take the delivery they did not give me the warranty card for battery and said that is pasted with battery and is is safe their.

After 19 Days of purchasing Battery Found dead and I received G.S Battery in place of EXIT Battery.
While purchasing Costumer Executive told about average in city 45 to 50 KM/Lit. ( Also In Your Auto Advertisement in various Ad.)
Now I am gating 37 to 40 Km/Lit.average. I have been told by the senior officer that i have to make full tank to get this average .Is it Skilled or Authentic Answer?

If it is so, than Why not it was cleared by the dealer ?
It means each time i have to tank full to get 5 km/ lit Average.

should I Knock the Consumer Court ? Or will have to wait for another Answaer ?



For your reference Please see below mention details:

Vehicle Type: Honda Aviator.
Buyer Name Mrityunjay Parmarthi
Dealer : Kasliwal Honda Indore .
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

HONDA AVIATOR — no average,battery complaint

i have purched honda aviator on january 2010 from chaudhary honda sales dhampur(bijnore).plms r follows.
1.no avrage 10-15 km/leter
2.battrey complain
I purchased Honda Aviator in april 2009 but i suffered battery problem in january 2010 (in warranty period) i gave it to honda show room in february 2010 till the date in dont received replacement and show room authority dont give me satisfactory answer
Till date i have never found such a F-all service in any one of the showrooms..They are zero at maintaining their customer relationships..Even i[censored] try to inquire about any bike in showroom..no one caters for u..first this showroom and its staff should learn how to deal wid customers.. i think once u purchase a bike ..after that they will make u cry for getting ur bike serviced...


so better think twice before going to dem..

regards Manoj.

Honda Motorcycles & Scooter India Pvt Ltd. / Aviator — Defective Battery and Poor Average

Honda Aviator Complaint
Dear Sir,
I bought one Honda Aviator-DRW from M/s Downtown Motors Pvt. Ltd., Vadodara (Gujarat) on 14th February 2010. The technical details of the vehicle are given below.
Model Aviator DRW, Reg No. – GJ6 DN 5137, Color – Black
Frame No 3BA8033777 Engine No. – 9037667
I have two complaints
1. The battery of the vehicle has not been functioning properly since last 6 months. It has finally been taken for under warranty replacement on 25th December after lot of persuasion and till date no replacement has come. I have to drive the vehicle without self-start, horn and side light indication. I am 63 years old man and am facing problems
2. The average of the vehicle is about 25 Km per liter. At the time of purchase it was claimed that it will give 45 km per liter average. This problem has also not been sorted out.
Can someone look in to this ?
Regards
Ramesh Vaidya
A-50, Hathibhai Nagar, Diwalipura, Old Padra Road, Vadodara (Guj)
Phone – R –[protected] M – [protected]
Email – akar.[protected]@gmail.com; [protected]@msn.com; [protected]@yahoo.com
Lalita Rani
A-24-C Vishal kunj
Tagore Garden Extn
New Delhi-110027

To,
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.

Sub : Kick jam of Honda Aviator 2nd time since within 10 months.

Sir,

It is to inform you that I had purchased an aviator on 08.09.2010 from Lajpat Nagar New Delhi. The kick of the scooter is jammed 2nd time today i.e.23.07.2011. First time I repaired it from your service centre run by Bhasin Motors, Rama Road, New Delhi in the month of June-2011. First time when the kick was jam it was in free service, but now the free services has been completed. If I go to your service centre, they will charge for repair. May please advise how can I avail warranty. I hereby also inform you that self start system also not o.k. due to battery down, so the scooty can not be start.

My e-mail address is [protected]@yahoo.com & phone no. is [protected]

May please advise.

Regards,

Lalita Rani

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information