Honda Brio — Poor after sales service | |||
Hi, I purchased Honda Brio car (Rallye Red) in May' 12 from Capital Honda (Aadit Auto company, Meenambakkam, Chennai). My car's left side mirror got broke during the month of November. Since then I have been following up with the dealer for a mirror assembly without any result. I have made innumereable calls to the dealer from the month of november and everytime their answers would be "I will check and call you back" but nobody will call back and i'll be forced to follow up again. Also when I tried calling Honda helpline[protected] nobody answers the call. If Honda is not able to manufucature or supply sufficient spare parts why launch a car in the first place. This is the worst customer service I have experienced from any manufacturer/dealer till date. I will certainly not recommend a honda product to any of my known people purely because of their callous attitude towards their customers. For people who read this "please think before you invest on honda" Was this information helpful? | |||
 1 Comment | |||
Honda — Poor after sales service
HiI purchased a Honda Unicorn two months back. (MH 04 EG 8297) from an authorised Honda dealer in Vasai. The dealer name is Aditya Honda.
The problem with the bike is that the headlight and the horn goes dim when we slow down the bike. Since I use my bike for work purpose for which I have to travel at night on the highway, it becomes immensely difficult for me to locate the interfering object in may way during night time. Hence, due the headlight issue the bike does not meet my needs and does not serve its purpose.
I did refer to the dealer with regards to this issue hoping that they will fix it for me, but all in vain. The answers were not satisfactory. The reason for this which they informed me was that it works on battery and thats a manufacturing fault.They were giving me all incorrect information and even asked me to pay for it. I did mention the complain on their official website but got no reply.
Awaiting a positive response.
Thanks & Regards,
Saif M. Khan