[Resolved]  Honda City Car — DAMAGE DURING SERVICING/DEFICIENCY,MISHANDLING&CHEATING

I BROUGHT MY SPARSELY USED HONDA CITY CAR WHICH HAS LOGGED ONLY 4250 KM FOR SERVICING TO APEX HONDA SERVICE CENTRE AT KURLA (E) ON OCTOBER 14TH IN A GOOD CONDITION. WHEN THE CAR WAS HANDED TO ME THE NEXT DAY TO MY HORROR I FOUND THAT THE FORWARD LEFT SIDE OF THE CAR WAS COMPLETELY DAMAGED.I WAS NOT TOLD ABOUT IT WHEN IT WAS HANDED TO ME.WHEN I FOUND THE DAMAGE AND ASKED THE DRIVER HE SAID THAT HE HAD DONE IT. WHEN I COMPLAINED TO THE MANAGER Mr SUNIL HE SPOKE TO ME RUDELY AND HE SAID THAT HE WILL ONLY REMOVE THE DENT AND NOT REPLACE THR BUMPER WHICH WAS FULLY DAMAGED.
AS THE DAMAGED DUE TO MISHANDLING OF MY CAR BY APEX HONDA WHICH HAS MENTAL AGONY AND A LOT OF INCONVENIENCE OF NOT BEING ABLE TO USE THE CAR DURING THE VACATION AND HAD TO SPEND ON OTHER MODES OF TRANSPORT FOR MY USE.
I PRAY THAT THE APEX HONDA SERVICE CENTRE ,KURLA (W ) WILL
1. REPLACE THE BUMPER WHICH HAS BEEN DAMAGED
2. SERVICE AGAIN AND FIND IF ANY OTHER DAMAGE HAS OCCURED
3.COMPENSTE ME WITH Rs 75,000 FOR THE MENTAL AGONY AND THE EXPENSES INCURRED BY ME WITHOUT MY CAR IN MY CUSTODY
FRUSTRATED CUSTOMER,
kingsleymal
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information