Honda — UNSATISFACTORY SERVICE BY THE DEALER

 
320 Reviews
Hubli, Karnataka, India
 nandesh
To,
The Customer care Manager ,
Honda Motorcycle & Scooter India Pvt. Ltd.
Plot No. 1, Sector 3
IMT Manesar, Distt. Gurgaon
Haryana - 122 050
Sir,
My name is Nandesh and i am a businessman in Karwar. From your ad and also from my friend's advice I had booked an ACTIVA scooter to one of your authorised dealers SHANTESHA HONDA, HUBLI. On Monday 27th of SEPT 2010, We (my friend & me both) have gone to Hubli from karwar (200km) only to buy activa after a call made by show room to me. We meet Manager and told that we are coming from karwar please make arrangement of quick dispatch of our (2 no. activa ) vehicle. Manager (i think his name is Venkatesh) told - go and talk to our salesman he will deal you - i am busy. Salesman told it will take 6-7 hrs we told that we have purchased 5 vehicles from hubli within 3hrs (Herohonda CBZ and Pleasure and TVS- Apache) we have given references also but he was making stories by saying RTO takes min4 hrs and then our fitting accessories time ...... all these.

To save our time we told that don't fit accessory we will fit in Karwar showroom, he told that accessory fitting is mandatory, when we reached to Manager , he also repeated the same.

In the mean time a customer from Hubli was querying to sales executive that why they have not informed about his booked vehicle Manager interfere and told customer to show the call detail of his mobile number and when the person has shown then he was saying we have many booking, if you want to complain go and complain.

After fitting our accessories to our vehicle (almost after 6hrs), we saw the Temporary Permit receipt it was only of Rs110. When we again queried for this, Manager told that it is RTO's COMMISSION, you are creating problems since morning and it is enough of my passions and you should be thankful to us because we have delivered you within one day..... and all rubbish he was saying to us.When i asked him to provide us customer care number he told that- open vehicle service manual and see the number, he was not talking properly his behavior was to bad like a sadak-chap. He told go and complain......

I really wonder how come these people are siting in hot seats and allowed to take higher level position while they are too low level category people having full of attitude, no manners and don't have respect to the customers. They do neither value their customers not their time, how come such people be the manager.

I believe honda is a brand name but this type of behavior of a Manager results with the bad reputation of the Company

Kindly take an action against Showroom to save ur Business and customer .

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Comments

Honda — Lost of PAN Card

Hi,
I Tillip Kumar Behera, lost my PAN Card with number AJUPB6767C. I would like to have duplicate PAN Card. SO, Kindly issue me a duplicate PAN Card as early as possible to my present address.

My Address:

HONDA MOTORCYCLE AND SCOOTER INDIA PVT. LTD.
PLOT NO-1 & 2
SECTOR -3 IMT MANESAR
GURGAON
PIN-122050
Respected sir.
I. Have Book Honda Activa Moto Scooter at Tajshree Hona Deonagar Nagpur on 25/08/2009 My Booking No. is P2668. At the time of booking the dealer said the we vehicle Delivered in Dasahara Festival. But till today delaer fail to delivered vehicle. please turst me for my child
I have booked your Honda Activa (Wild gray colour) on 09-08-09 at TAJSHREE-HONDA NAGPUR
Booking No. P2667
Tel No: [protected]
Concern person: Miss. Pallavi
He promised me to give delievery within 30 days in dasahara festival. After Dasahara festival I ask for may booking call me on 01/10/2009 with vehical full payment, but they have not received payment & I and not give me vehical delivery date. Till now they are not delivery the vehical, every day they give some or the other excuse in phone
Pls take nessseary action immediately.

Activa Honda — non delivery of activa hondas

sir/mam
i just wanna say that m not getting my activa honda which i hv alredy booked with agency,,,, i got to know thwt there is some strike of honda employees,,,,, no idea till wat time the strike will go,,, but i hv to face many problems,,, i request u to please look in to this as soon as possible and please resolve this problem,,,,
i had complain before also, for ma vehicle colour problem but i didnt get any reply from ur side which is on the more disappointing.
i accept a immediate action from the company for the product .
I TOO AGREE WITH REST OF MY FRIENDS. HONDA SOME HOW HAD PROVEN ITSELF AS A POOR CUSTOMER CARE BRAND. ITS STAFF, SERVICES ARE CONSTANTLY AND CONSISTENTLY GOING WORST.
I FEEL THEY HAVE CONVERTED THEMSELVES AS A ADVANCE BOOKING AND TURNING OFF THEIR SERVICE BRAND. PEOPLE ARE LOOSING TRUST ON IT.
I PERSONALLY AM A VICTAM OF SO CALLED HONDA.
I BOOKED MY HONDA ACTIVA 110CC ON 6th, Sept, 2009 AT THEIR HONDA SHOWROOM IN SINIKPURI, HYDERABAD Branch AND THEY NEVER RESPOND TO ME WHEN I CALL THEM. I HAVE TO PERSONALLY GO TO KNOW WHEN I WILL GET THE VEHICLE DALEVARIED. NONE OF THEM RESPOND PROPERLY. EVERYTIME I GO I HAVE TO WAIT FOR ATLEAST 45Min TO SPEAK TO ANY ONE AND ALL THE TIME THEY SAY 2 MORE MONTHES. I AM VEXED.
i have purchased a honda stunner nad after 1 month my uncle also purchased a honda stunner but in my stunner there is T.V.S tyre and in my uncle stunner there is M.R.F tyre ...and the T.V.S tyres is so slippery and i have faced many problems bcz'z of it...so i complain to dealer ...ANSHDEEP HONDA G.E ROAD RAJNANDGAON so they said i hane no idea about this contact company so i call to customer care number a lot but there is no one for ansurin ...one day the call picked up so i registure my complain...so my dealer call me and ask abt the complain so they just repair the punchure of tyre and charge me 150/- RS and after 10days i recived a call from gudgaon from MR- SHANKAR (a inginear of your company)he said me i am visitting rajnandgaon after 3 days so please consult me about your problem ...so after 3 days i go to honda show room 7.5 km far from my home to meet MR-SHANKAR...he drive my bike and says there are no problem in your tyre ...and he is unable to satisfy me and say ... i'cant do any thing about this problem do what do you want...so i am complanning to consumer court about this...after 4 days ...? because your campany gives different tyres in same bike one is good and one is bad...i want M.R.F tyres rear and front also...
there are my 5 friends who buy honda stunner and out os 5 ...4 are getting T.V.S tyres ...and they are also having same problem ...so we are hinking about group consumer complain...please replace only my tyres i don't say to my fiends about this...


thanx your customer
[protected]

Honda — Reliance G.I. miss guiding repairer and Insured

Dear Sir,
A vehicle bearing reg. no. OR02AU5557 of Mr. Alok Panigrahi was reported at our workshop (Highway Honda,N.H.- 5,Rudrapur , Bhubaneswar,Orissa)on 08.04.2009,as per Reliance G.I. people they are saying that there is some problem with the documentation of the said vehicle .Though its before they have given us cashless service like wise this case was a cashless case,But till date the Reliance general insurance nither send us the Delivery Order nor payment to the Customer.The most problematic thing is the insurance people did not informed nither the customer nor the repairer and they are missguiding both the parties.As per telephonic discussion with Mr. Amar Kumar Das(In House Surveyor) he told that that was informed to customer,but customer says that no body had infomed me.Mr. Nihar Bhuyan (Branch Head ) told that it is a complicated case it may take time but how much time he did not conformed us.So that Now Highway Honda(Auth Dealer Honda Seal Cars India Ltd) decided that no more case of Reliance G.I. will be entertened .Really Reliance G.I. is a Hope less company.

Honda-Activa — UNSATISFACTORY SERVICE

TO,
THE COMPETENT AUTHORITY I am presently working as A SBI staff in miraj main branch, miraj dist: sangli. Recenlty I have made advance booking of new honda- activa model in nearer honda showroom,called MILLENIUM HONDA, NEAR SHANI- MARUTI TEMPLE, SANGLI-MIRAJ ROAD, MIRAJ DIST : SANGLI( MAHARASHTRA ). I paid Rs. 5000/- cash for activa -purple colour model for advance booking. Two days before I got call from the showroom to submit the remaining amount. acording to them I gave the DD to them , the copy of the receipt has been enclosed with this complaint.I demanded only the purple colour model,but the dealer told us they didn't get the allotment of vehicles to their showroom as per their requirement. already I have been waiting since 14 sept 2009 for the same model but still I didn't get that model and expected colour. so pleasr do the needful.

Activa Honda — DAMAGE ACCERIES

HELLO SIR
I PURCHESS A NEW HONDA ACTIVA AT THE DATE 18/12/08 WITH ACCERIES OF RUPEES 48000 RS. FROM TAJASHREE HONDA DEO NAGAR NAGPUR
COMPANY PROVIDE ME DAMAGE ACCERIES I COMPLANT TO COMPANY BUT THEY HAVE NO RSPONSE SO I CONTACT YOU
SIR I REQUEST YOU TO PLEASE HELP ME TO CHANGE MY ACCERIES
THANK YOU
PRAVIN T. TITARMARE
NAGPUR
MO.:[protected] /[protected] PLEASE CONTACT ME SIR
IAM WAITING FOR YOUR RESPONSE

Honda Activa — new purchage

we want to purchase three honda activa scooter but the dealer in our city (prakash motors,Bharatpur rajasthan) did not sell the vehicle without accessory costing Rs.3315/=.

Honda — taking "ON" on HONDA ACTIVA

There is a showroom apple honda on waghodia road gujarat baroda...we have registered our vehicle...and they are giving vehicles to those person who are ready to pay "ON" ranging from 3000 to 9000...in this public have to suffer...what is the credibility of the company...???
sir i want to talk u about activa because in all the sate activa r coming but in raipur (C.G)
there is no activa so that y i want to contac u sir

my mobil no. is [protected]

Thinking you
you Faithfuly

gaurav maheshwari
I have taken the paid service at satnam honda jaipur. The problem for which i reach to the service station was not rectified and the other unexpected problems were intimated to me for which they take my consent. after paying all dues my basic problem of starting was so acute that I had to came my home on foot with scooter due to non attending the service center staff at my own office. I think the staff is practicing unfairmeans. please check and do the needful. thanks

Honda — no complaint

in subject of my complaint about premium over honda activa in vadodara at apple honda ...the dealer gave me the honest and satisfactory answer and i don't have any regrets about it now and so my complain to be carried as null and void
Dear Sir,
I booked for Honda Activa on 8-8-2009 at Pondicherry. On booking day they informed me that within 45 days ther will be delivery. But till date they didn't deliver the same. Whenever I rang up to the dealer they informed me in next batch we will deliver. Today also same reply I got.
What I can do legally against the Dealer
With regards
S. Raja Sankar
Respected Sir/Madam

I am also facing the same problem about the dealay in delivery of my activa.
I booked black colour Activa from Tajshree Honda, Nagpur on 17 August 2009.
The dealer just told mi that within 45 days after booking I will recieve my activa, but till date they don't give that.
I am in urgent need, they ask about for full payment but not giving the status when the prodduct will deliver to us.
So, please kindly make notice of tjis, and please take some favourable action.
thanking you in an anticipation.
Dear Sir /Madam,

I would really appreciate if you can sincerely take up my complaint at the earliest; I have booked a Honda Activa Deluxe on 22nd sep 2009. And I was informed that the delivery will surely happen on or before 60 days, by a gentle man call saravanan. I have been going to the showroom to check if the vehicle has come but saravanan tell us there is a still delay in getting the load, but we regularly see the Load with full of bikes. Now it has been 77 days since we booked. When we contact saravanan for the update he asked me to wait for a week and I did now again I went there he shouts at me and tell sms to take back the money advance Rs1000/- I believe and dough that he gives priority to the people who pays him some money. Because I found out from his language, I don’t want to give him bribe to get a vehicle I need to get it legally. Please see that I get a proper reply.
Thanks & Regards,
Tina.
[protected].
i have the same problem in bangalore honda service sation, and they remove the spare parts like shocks. they did it for my vehicle and i stopped servicing from honda showrooms. they will not give proper response when we enter into the service center.

Honda Motorcycle & Scooter India (p) Ltd. — Handbook & Wrong name issued in RC receipt

A Honda avaitor was purchased by my wife on[protected] and as per norms Road tax was collected by the dealer M/s Vinayak Honda, Guwahati-7.

The road tax receipt wrongly spelled my wife's name and if the RC is issued in the wrong name the dealer should rectify this at their cost.

The hand book was given in Hindi although some pages are in English. We can read Hindi but not converasnt with Hindi so please send us the Hand book in English only. Either you print all pages in Hindi or English no HINGLISH please so far as educating the customer through your booklet.

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    Honda - UNSATISFACTORY SERVICE BY THE DEALER