Honda — bad service provided

Address:

Jabalpur, Madhya Pradesh

hello i am apoorva upadhyay,i bought honda activa new on 23/12/2010 from sahil honda,near 4th bridge,napier town,jabalpur-482001(m.p.) i have complaint against honda activa scooter that it's battery is making problems that within 4 MONTHS it become discharged 3-4 times and a liquid (electrolyte or distilled water or acid) is dropping through day & night from this, our floor and the paint is distroyed(vanished) of front part of scooter and because of this a hole is made in the front matel part of scooter. i complained a couple of times but they couldn't rectified the problem. ones they keep the scooter in their service center for a day for observation of scooter but couldn'd do anything. now i am very dissapointed and frustated because of honda service. they dont agree to replace the battery,though it is within its warranty period . is these are honda's custmor services? after sometime an employee named vijayandra gupta looked after my problem and said that after 1 week new dry batteries will come to their shop for replacement and will inform me but didn't do so,i called him then he said 1 week more then once after that week i went there shop he again replied that 1 week more for reaching the batteries for replacement . Mr.chitpal singh & mr. joseph & Mr.prashant dwivedi(sales executive) also have acknowledgement about my battery problem and once i asked about this from owner of the shop.After that week i called couple of times to mr. vijayendra gupta his mobile is switch off , after calling to helpline i come to know that he resigned(left) his job and i am again in the initial situation. i again went to that shop everytime they misleading me and return me from the service center. they dont show any interst in my problem and make me confused and Mr.prashant dwivedi's mobile is also always busy that i couldn'n make call.PLEASE HELP ME I AM A MIDDLECLASS STUDENT. PLEASE RACTIFY MY PROBLEM my mobile number is [protected]