[Resolved]  Honda Shine — Tyre Replacement

Dear Sir,

I AM SAMEER.K.H, A CUSTOMER OF HONDA MOTORCYCLE DEALER, M/s. ARYABHANGY MOTORS, AMC XVII / 506 (4/5), NH BYEPASS, ALWAYE - 683101.

I BOUGHT A NEW BIKE HONDA SHINE(REG NO:KL-42-B-8706) FROM THE DEALER (N.PARAVUR DEALER) ON 16/03/2009.I HAVE CONTINUED THE REGULAR SERVICES AND CHECKUPS FROM THE DEALER. AFTER A FEW MONTHS ONESIDE OF BACK TYRE BEGAN TO DEPLETE. NOTICING THIS COMPLAINT, I HAVE INFORMED THE DEALER'S SERVICES DEPARTMENT(NORTH PARAVUR ). I GOT THE REPLY THAT, IT WILL BE OK IN SOMEDAYS.WHEN THE DEPLETION CONTINUED, I HAVE AGAIN APPROACHED THE SERVICE ENGINEER, THEN HE GIVE A REPLY THAT ITS THE COMPLAINT OF MRF TYRE, AND I HAVE TO GO TO THE MRF TYRE SHOWROOM AT ERNAKULAM AND THEY WILL REPLACE THE TYRE. I HAVE APPROACHED THE MRF TYRE SHOWROOM, THEY PROVIDED ME A REPORT(COPY ATTACHED) THAT THE COMPLAINT IS NOT BECAUSE OF THE TYRE, BUT ITS OF THE BIKE'S SHOCKABSORBER.

AFTER GIVING THE REPORT TO SERVICE DEPARTMENT(ALUVA), THEY HAVE REPLACED THE SHOCKABSORBER. BUT THEY ARE NOT READY TO REPLACE THE TYRE.IN THIS BAD CONDITION IT'S SO TOUGH TO RIDE MY BIKE.

I HUMBLY REQUEST YOU TO DO THE NEEDFUL AT YOUR END FOR THE TYRE REPLACEMENT.

AWAITING A QUICK & FAVOURABLE REPLY FROM YOUR SIDE. DEPENDING ON YOUR REPLY, I HAVE TO DECIDE WHETHER TO GO TO THE CONSUMER COURT OR NOT.

THANKS & REGARDS

SAMEER K.H