[Resolved] Hp — Non Delivery of Gas Cylinder after booking
My Consumer No. is 605160 and HP Gas agency name is Sumitra GAS AGENCY, Amloh road, Khanna,Punjab
I booked gas for home delivery on 05.12.07 and the due date for delivery had to be 14.12.07 but even after millions of phone calls we were told that no stock is presently available and some times they used vulgar language and delievered the gas on 26.12.07 .AS PER THE RULES WE HAVE TO TO DO THE BOOKING AFTER 25 DAYS OF THE PREVIOUS BOOKING AND WE WILL RECIEVE THE CYLINDER IN 2-3 DAYS BUT now they are considering 26.12.07 to be their booking or delivering date of gas which is to be 14.12.07. I am very sorry to say we are facing much problem due to mismanagement and poor service from your agency in delivering the gas and we are not able to get the gas refill in time in january.kindly look and throw some light into the matter.Else we need to take some strict actions.
49-50,sun city,Khanna punjab
Complaint marked as Resolved Aug 13, 2020