[Resolved]  Hp — MOther board

HP Pavilion S 3360 IN Desktop PC S No CNX 7500J7Q was purchased on 09.04.2008. Display on the monitor suddenly disappeared. When contacted HP Support Centre it was advised to get it repaired from HP Authorised Service Centre Redington . The problem has been diagnosed by Redington as a defective Mother board. They took 3 weeks time to get a new mother board from HP Sources but finally expressed their helplessness as there is no stock available even with HP. HP Support Centre also confirmed if Redington is saying that the required mother board is not available, then I should try on my own in the open market. HP Support Ends here saying good bye to less than 2 years old computer. Is that why we go for a branded product even at higher price ? Had it been a local assembled one certainly there would have been a practical solution.
There is an ugly face hidden behind the brand of HP. I have lost some money but gained with the bitter experience.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information