HP Compaq — HP Compaq V3133AU - of very cheap quality

I bought a Compaq Presario V3133AU notebook from a HP reseller in Trivandrum in November 2006. In December 2006, after one month of expiry of warranty, it went dead. When I enquired at the reseller's office, they told that almost all the 3133AU systems that they sold were coming back with the same complaint exactly after the expiry of the warrranty period. Is HP manufacturing such products to last just one year? I got it repaired in December after paying Rs. 6000. In January, it again had the same complaint and I had to repair it spending an equal amount. Now in March, it is again showing the same complaint. The complaint is that the screen blurs and then the system goes dead.

I had selected Compaq taking into consideration its brand status. Now I really feel pity for my choice to have selected Compaq. Let me tell you, as an aside, one of my close friends took a Compaq PC and it too went dead exactly after 1 year. What does this prove? Luckily, it was a PC, so he could get the motherboard replaced with that of Lenovo. But mine being a notebook, I cant even do that.

I am working in BPO to fetch an income to sustain my studies. Now, the scenario is such that I have to get money as debts to pay for the repairs of this notebook every month.

I am about to take the notebook to HP authorized service center in Trivandrum. I do not know how long I am going to continue with this process. The worst part is that, I have exams coming up in April, and this system is affecting my exams also, as it had affected my January exams. I am really so depressed at my decision to choose Comapq.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information