[Resolved]  Hp Gas — Undue delay in supply of refill cylinder

Address:

Palakkad, Kerala

I booked for the refill cylinder a month back with the HPCL automatic booking system, No.244989. My consumer no. is 609149 with M/s Sai Gas Agency , Chandranagar, Koottupatha, Palakkad. When contacted the Agency, I was told that the cylinder will be delivered in the second week of Sept. 2011. When I did not the cylinder, I personally contacted them again on 11th Spt.2011 and I ws told that they are sending the cylider on the same day.Even today ( Wednesday) they have not supplied the cylinder.
I have experienced such delays earlier also.I am forced to believe that some malpractice is being done by the employees of Sai Gas Agency. They will not attend the telephone calls even. The Agency may be cautioned to be prompt and systematic in supply of refills.
R. B. Nayar
Palakkad
Consumer no. 609149