[Resolved]  HP Gas (Kiran Gas, Kondhwa Pune) — Do not accept phone calls to accept refill cylinder request

Kiran Gas at Kondhwa Pune (Ph:[protected],[protected] do not pickup phone to accept refill cylinder requests. In case of successful redialling the number, these lift the phone and keep aside. We can hear them talking to each other but they never talk to you. I'm fade up with these arrogant people. Hope we get prompt customer service from them because of your action.
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Aug 14, 2020
Complaint marked as Resolved 
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I do agree with Mr Kamlakar Joshi . In Past I have also faced the same problem. These guys do not have manners to speak nor they behave properly in the outlet. For Cyclinder refilling is becoming impossible from these guys.

HP Gas — abusive language used by representative

I booked gas for home delivery on 12.10.2010 but till today 12.11.2010 not deliver. Whenever i make phone call to their representative, he uses abusive languages . I am very sorry to say we are facing much problem due to this type of service and black mailing of gas it is regular happening with HP. My Gas Agency is cookwell gas agency 108 kotergate haveli opp municipal school bhiwandi thane
my customer no is
624927
and
619525
I do agree. Also they make delivery very late often takes more than 40 days (21 days for booking & 20 days for delivery). Always they say that there is no stock
very true, these people behave like they don't have need, i have been waiting since last 1 year for an additional cylinder, but whenever i ask for the status they says there is no stock come after 15 days, i am fed up with their service, i also heard they will never give additional cylinder unless and until i offer bribe. they have taken 3000 extra as bribe from me for new connection, these people should be punished.
Facing same issue, whenever we tried to contact to kran gas agency for Cylender refilling no body answering the phone call [protected] [protected] [protected]
I am also having the same experience. I am calling repeatadely in rata gas agency in baner, pune but all time for 24 hours their phone is busy. I think they have made the phn settings in this way that everytime anyone call gets the busy ringtone.This is rediculous service form a company like HP.

Everytime its not possible to go to the shop physically from office to refill the gas.Their phn no. is[protected]
In Past I have also faced the same problem. These guys do not have manners to speak nor they behave properly in the outlet. For Cyclinder refilling is becoming impossible from these guys. After booking 20 days not deliver the cylinder at destination. after inquiry ..bluntly answer getting will come in a week time..ridiculous service and attitude.
Agreed, booked cylinder 2 weeks back but still no delivery. Not sure how to deal with these guys.
Guys just complaining do not help. I sent RTI to them and also lodged complaint on HP website. My problem was resolved by Mr Balasaheb who is the dealer himself.
Hi

I am also facing the same problem. It is a month since I and my brother have booked cylinder. The person Sameer who was delivering in Mitha Nagar left the job. After he left we have stopped getting cylinder. Every time I have go to Salunke Vihar road to get cylinder, which is not possible. We have to go and wait in the queue since 7 O'clock in the morning. We do not have men at home. We both are widows. Now the cylinder is over. I do not have stove. How do I survive. Please reply

Rufina Shaikh
Horrible Services from Kiran Agencies. Their staff doesnt know how to speak and they think that we are at their mercy and behave accordingly.

Kindly let us know where to send official complaints.

Thanks
Kalyan
I am facing worst experience as regards service provided by HP through Kiran gas agency.For last three times, gas cylinder leaks while changing with new one.Not taking risk I have to call Kiran gas agency, who take their own sweet time, not realizing what can happen to leaking cylinder.The persons who come and change the inner ring are very rude and behave as if we are their mercy.They also charge Rs.100/ for providing service though it is a fault of HP bottling.This time when we insisted for checking the gas cylinder for leakage, initially the person refused for getting it checked .On insistence, when checked it was found leaking.The delivery man said he will deliver the cylinder next day.but next day is awaited.On complaint at Kiran gas agency regarding leaking gas cylinder the lady at the counter gives very arrogant replies and at times uses very abusive language When told that I will lodge complaint, the reply is that no one can touch them.It seems there is no responsible officer from HP who can be contacted or any mechanism set up by HP where complaints against the gas agency can be redressed.
new conection price
I am Dinesh Sahane. I'm HP gas consumer. September 19, 2013 I had a blast of gas at our house, and the house that incident I lost my mother took the loss, but also help US incident, yet none or insurance we have did not get the Gas Company.

http://www.dnaindia.com/pune/report-lpg-cylinder-blast-injures-five-of-family-18...
Contact no
[protected]
Hi,

I am Naveen Rai my consumer no is 656930. I booked my cylinder on 12 July 15.Now I will share funny incident. I did not receive my refill cylinder. But on portal it is showing delivered. To whom they have sold????

I am trying both the land line numbers. Both are wrong number. It means I have to go personally. Then the lady sitting there will talk rudely. Her first question on "line booking made problem ahe". Come here and book.

Hindustan Petroleum Corporation Limited — ordered gas cylinder cancelled

i ordered cylinder on 29.4.15 oreder no is [protected] status shows CANCELLED YET MY BANK AC SHOWS SUBSIDY AMT. RS.174.5 WHAT DOES THIS MEAN HOW THIS IS POSSIBLE WILL I GET THE CYLINDER ? OR DO I ORDER AGAIN ?

Hindustan Petroleum Corporation Limited — online block

Distebuter block me online booking.

Cylinder not delivered, but in online showing delivered

Hai, My Consumer No.: 666124; Unique ID: [protected], as i had booked the online refill booking, after completion of 10 days,
In online showing Refill cylinder delivered, pls help me

Change RTN(Registeres telephone number)

Change my registered telephone number from [protected] to [protected] consumer number 607378 Baba gas service noida Thanks and regards, Rajeev Verma

House address change in HP gas agency

Dear sir, i am the consumer of hp gas my consumer number 36880 at sitarama gas agency, tuni. I would like to change my house address in HP gas agency records at sitarama gas agency, tuni.
Please suggest the procedure to change address through online.

Thank you
A. Vittalarao
Tuni

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