[Resolved]  Hp Gas — Delay in supply of cylinder

Address:

Kannur, Kerala

From,
Renjith
Puthalath House
Keezhattoor
Taliparamba
Kannur
Kerala

Sir,
My Consumer number is 614437 with m/s UniversalGasAgencies,Taliparamba,Kannur,Kerala.Very sorry to inform that this agency is very delay in supplying of cylinders even after booking 30days and they are not attending phone calls,while calling always i got the message that phone is temperarly out of order or a beep sound(engaged tone).When a personally went their office what they are always telling that you are in waiting list or your number is down in the order.I noticed that this agencey is giving cylinders without booking or the same day of booking to their friends relatives or those who are close to them.Here i am giving an example that is, On April 2010 my booking number was 293913, I patiently waited for my cylinder,that day the delivery vehicle came our area and i asked what was the booking number they are supplying that time,they told 296462.Immediately i asked for gas but told they dont have stock,i went their office and shouted, they told give you that evening but i got after 3 days. I am sorry to tell you that i am not in a position to visit their office freequently. This is happening over years. Please take necessary action.