[Resolved]  HP Gas (Twin City Gas Agency) Secunderabad — NON SUPPLY OF GAS CYLINDER

Dear sir,

I am an Indian Army officer residing in secunderabad. I have a gas connection with Twin city gas company with consumer number 530745. The last delivery of cylender waw 03 Apr 2009. I was on leave from 15 May to 18 Jun 09. On rejoining from leave I booked a cylender on 23 Jun 09. After a week I again remained them for the cylender and they promised me to deliver the same on next day. In between the cylender which was in use also become empty on a saturday night. I could manage one cylender from our officer mess. On July 06th again I gave a call to the agency and they promised me to send the cylender on very next day. Again there was no response. on 31 Jul I again reminded them for narating all the story and they promissed me to deliver the cylender on 03 Aug 2009. They have not turned up till 05 Aug 2009. when I spoke them on 05 Aug 09 they sopke me very ruthless and told me that there was no booking made by me. I can produce the details of call made by me from my land line telephone bill. Now I am managing wiht kerozine stove which created an embarrasment for me. If no action is taken, I will give a complaint to the consumer forum after 07 Aug 09 if the cylender is not delivered at my residence. I will also give a complaint to the Anti Curreption Beuro to check the details of delivery by the agency after the above date

It is therefore requested to take necessary action forthwith to avoid any further complications

yours sincerly

Capt Vijay