[Resolved]  Hp Gas — EXTRA CHARGE BY DELIVERY BOY

Address:West Bengal

545/1, G.T.ROAD (S), HOWRAH HOWRAH, Dist. HOWRAH, WEST BENGAL - 741101
Email : sinthi.[protected]@hpgas.hpcl.co.in
Phone :[protected] [protected]

this is our dealer

EVERY TIME Either the Vendor or Delivery Boy tries to extort money from us

and most of the case Hp cas which has online complain booking cell never bother to take any action and in case of complain against dealer said that the dealer is right in extorting money


Please tell me if the delivery boy delivers the cylinder at the 2 nd floor is it chargeable?

as in do i need to pay more than Rs405/- the current rate on what account ????

do they think we have tree where money grows??
the delivery boy threatened to throw the gas on the first floor if we do not pay him

incidentally he already delivering us rusted cylinder and in one of the fate ful night we smelt that gas is leaking when we called the so called emergency number they said the mechanic will reach us the next morning is it an accident who will pay for it HP GAS ??

if we were burnt by the night will mechanic wil come to do last religious right in the morning

they are greedy to take 405 when market price of the gas LPG gas is not that hight bu when at the service end they are giving this worst in human Taliban service???


Do we still wish to continue with this ??


Why should not I feel like kicking you people out of your business
+1 photos
Was this information helpful?
No (3)
Yes (3)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

HP Gas: Distributor- Shri Ram Gas Agencies

When ever I book cylinder, Delivery boy is charging Rs. 30 even though I am within 4 km distance.

He is demanding as new rule has come and you have to pay delivery charges

My consumer number. 603835

Ramesh [protected]
Hp Gas — EXTRA CHARGE BY DELIVERY BOY
54, car street madhurantakam-603306
Email : [protected]@gmail.com

Each time Delivery man asking us extra charge. We asked reason. He is saying, keeping cylinder in ground floor, it will not be any cost. If you are in floor you have to give amount. Previously we were in 2nd floor, he asked 30rup extra charge. Now we are in 1st floor, he is asking 40rup.

What is the rule of the extra charges?.why we have to give extra amount to someone else. This is like money corruption.
do they think we have tree where money grows?. Take immediate action on this.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Petroleum Corporation [HPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    3736
    Pending
    0
    Resolved
    1528
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
    View all Hindustan Petroleum Corporation [HPCL] contact information