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[Resolved]  HP Gas (Worli Gas Service) . — LATE DELIVERY OF CYLINDERS

I MR.CHANDRASHEKHAR SINGH A RESIDENT OF WORLI.
MY CONSUMER NO-610103.
FIRST THING I WANT TO COMPLAIN IS THAT THEIR
DELIVERY IS VERY LATE.
SECOND THING IS THAT THEY DON'T ATTEND THE
PHONE CALLS.THEY JUST KEEP THE PHONES ASIDE.
AND WHEN ASKED THEY JUST SAY WE ARE VERY BUSY.
THE OWNER OF THE SHOP IS NOT BOTHERED TO MEET
ANY CUSTOMER.
SHOP DETAILS ARE AS FOLLOWS:
PHONE NOS ARE[protected],24923999,[protected]OF
WORLI GAS SERVICE
VEERJIJAMATA NAGAR,DR E.MOSES ROAD,
WORLI,MUMBAI-400018.

THANKS
C.SINGH.
Complaint marked as Resolved 2020-08-13 23:57:00
Complaint comments  6 CommentsShare0Tweet0

Comments

I MR.CHANDRASHEKHAR SINGH A RESIDENT OF WORLI.
MY CONSUMER NO-610103.
FIRST THING I WANT TO COMPLAIN IS THAT THEIR
DELIVERY IS VERY LATE.
SECOND THING IS THAT THEY DON'T ATTEND THE
PHONE CALLS.THEY JUST KEEP THE PHONES ASIDE.
AND WHEN ASKED THEY JUST SAY WE ARE VERY BUSY.
THE OWNER OF THE SHOP IS NOT BOTHERED TO MEET
ANY CUSTOMER.
SHOP DETAILS ARE AS FOLLOWS:
PHONE NOS ARE[protected], 24923999,[protected]OF
WORLI GAS SERVICE
VEERJIJAMATA NAGAR, DR E.MOSES ROAD,
WORLI, MUMBAI-400018.


Absolutely agree with your complaint.
1) Delivery is very late takes around three to four days and some times one week after registration
2) You have to keep on calling and remind them for the delivery
3) Phone nos are always busy, and if it is ringing they don't bother to attend the calls, if they attend the call then you are very lucky.
4) Staff in Customer care (specially girls) are always shouting on the phone. Never answer you properly.
5) If their deliver man deliver your cylinder to somebody else by mistkae they don't take the action for that.
Fully Agree with Mr. Singh but I just want to know is any one taking any action on this issue as Mr. Singh has logged this complaint on[protected] but still status is same as it was before.
I AGREE WITH MR. CHANDRASHEKHAR SINGH, PLS TAKE ACTION AS SOON AS POSSIBLE
Yes i m also agree with Mr. Singh's complaint.
FIRST THING I WANT TO COMPLAIN IS THAT THEIR
DELIVERY IS VERY LATE.
SECOND THING IS THAT THEY DON'T ATTEND THE
PHONE CALLS.THEY JUST KEEP THE PHONES ASIDE.
AND WHEN ASKED THEY JUST SAY WE ARE VERY BUSY.
THE OWNER OF THE SHOP IS NOT BOTHERED TO MEET
ANY CUSTOMER.
I am very much agree with Mr. Singh. This happen all the time but till date nobody bother even owner.

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    Customer satisfaction rating
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    Complaints
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    Resolved
    1493
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020