[Resolved] Hp — Delear refused to replace the damaged Print HEad in Guarantee period

aone

from Kolkata, West Bengal

Address:

Jaipur, Rajasthan

Our company purchased a Print Head for HP- Inkjet Printer No.K8600. Print Head Model No. is C9382A. Expiry date:--2010/10/11. This print head stoped working. When we contacted HP authoried Service centre M/s Radington India Limited, jaipur. They refused to change the head. Reason cited was "Invalid Invoice".
It is realy a bad experience.

S. k. Mathur
A-One Consultants
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

navin kumar31

from Ahmedabad, Gujarat

HP — Printer head replacement

Dear sir,

We had purchaed one dekjet printer B209A and its under warranty, But now we are facing problem in printer head and I locked the call in HP Ticket no. Ticket No: [protected] service id: 3418525 for the same but still we are not getting any response pls request you to do the needful ASAP.

Regards,
Naveen Kumar
Mob: [protected]
Email ID: navin.[protected]@mundraport.com