[Resolved] HP Laptops — Redemption Cell | |||
I have purchased the hp LAPTOP from the hp dealer and was assured that after sending the Scanned copy of Purchase Invoice and the Bar coded serial number sticker they would be sending me the Titan Gift voucher. Till date(15/12/2010) no voucher has been received. After lodging the complaint on [protected]@solutions-intg.com they have sended the below reply :: From: [protected]@solutions-intg.com [mailto:[protected]@solutions-intg.com] Sent: Sunday, November 28, 2010 5:03 PM To: K K Singh Subject: Intimation for closure of Compaq Presario/HP Pavilion Notebook Diwali Celebration Offer Dear Customer, This is with reference to your participation under Compaq Presario/HP pavilion Diwali Celebration offer, in case you are submitting the claim documents for the first time, please be informed that we shall not be able to accept your claim documents for validation and processing of the redemption item since the last date of the submission of claim documents was 25-Nov-10. Any further query pertaining to this matter shall not be entertained at our end and your claim will be treated as rejected. Thanks & regards, HP Redemption Cell anyway the required documents were send prior to there last submission date i.e.22-Oct-2010 For this Hp has sended me the below mail, regarding there dispatch of Gift Voucher -----Original Message----- From: Notebook [mailto:[protected]@solutions-intg.com] Sent: Monday, November 01, 2010 4:50 PM To: K K Singh Subject: Thank you for redeeming HP Diwali Offer - 2140558 Dear Sir, We would like to update that the Titan Gift Voucher has been dispatched on 29-Oct-10 through First Flight courier vide consignment number D46263900. Thanks & regards, Abhijit Saha BUT TILL DATE I HAVE NOT RECEIVED ANY GIFT VOUCHER... KINDLY LOOK INTO THIS. Regards, K K Singh (KK.[protected]@Raymond.in) ([protected]) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 102 Comments | |||
Comments
HP India / HP Pavilion Notebook — HP India not honouring its redemption offer
My brother had purchased a HP Notebook on 14 th Feb and there was redemption offer called ' Love bundle offer' along with it which had a wireless mouse, stereo headet and 4GB USB drive to be given to the purchaser. The consumer had to register online to redeem the offer. My brother registered online and submitted the scanned copy of bill and barcode as mentioned in the mail. He received the acknowledgement for it. But after few days, HP rejected it saying that this P/N - INA051R4GL has been registered for Christmas offer. How can that be, when the laptop has been bought in Feb?I was with my brother all along while purchase and online registration. In fact, I had suggested him to buy HP since I already have a HP laptop from last 4 years ( bought in USA) and has faced no issues. I think HP is doing such things in India since it thinks laws here are not strong and they can get away with it. They had dare not do it in USA for consumer laws are very strong there. Writing to HP has been no use. How can HP be made to honour it's promise?
Regards,
Rajiv
HP — complaint against compaq cq42-273 laptop
I have bought a compaq laptop(CQ42-273) which is problematic from the very first day, I have complained to hp customer care but they did not take necessary care to solve the problem. I suggest everyone please donot to buy hp product.hp/laptop — redemption gift not dispatched
r/sir,i purchased a notebook of hp. and i send all document for redemption promotional offer. my gift is approved at 14th march, 2011 but it is not dispatched to till date.
prodcut sr.no. .CNF0460HDC
REDEMPTION CODE 2584911
dear sir
i have purchased hp laptop g6 1301tx model on[protected]. i have extend the warranty. i have send all the related documents & recieved your confirmation email.but i dont have recieved warranty letter .i want to know you send me the warranty letter.
my registration code is= 4677463
Name: SUNIL KUMAR ARORA
Mobile no:[protected]
email id- [protected]@yahoo.com
i have purchased hp laptop g6 1301tx model on[protected]. i have extend the warranty. i have send all the related documents & recieved your confirmation email.but i dont have recieved warranty letter .i want to know you send me the warranty letter.
my registration code is= 4677463
Name: SUNIL KUMAR ARORA
Mobile no:[protected]
email id- [protected]@yahoo.com
I haven't yet received my extended warranty confirmation, has been more than a month after below mail, but no other mail from HP.
Dear Sir / Madam,
Redemption Code: 4733001
Desktop/Notebook Serial Number:5CH1331P6B
This is with reference to your participation under HP Peace of Mind offer, we would like to update that we have received your claim documents for which an acknowledgment mail has already been sent.
The cheque/DD has been sent to the bank for clearance and the Carepaq shall be dispatched post clearance of the same within 15 days.
We sincerely apologize for the delay and inconvenience caused.
Thanks & regards,
HP Redemption Cell
Dear Sir / Madam,
Redemption Code: 4733001
Desktop/Notebook Serial Number:5CH1331P6B
This is with reference to your participation under HP Peace of Mind offer, we would like to update that we have received your claim documents for which an acknowledgment mail has already been sent.
The cheque/DD has been sent to the bank for clearance and the Carepaq shall be dispatched post clearance of the same within 15 days.
We sincerely apologize for the delay and inconvenience caused.
Thanks & regards,
HP Redemption Cell
dear sir
i have purchased hp laptop pavilion g6- 2008TX model on[protected]. i have extend the warranty. i have send all the related documents & received your confirmation email.but i don't have received warranty letter .i want to know you send me the warranty letter.
my registration code is= 4799734
Name: - RANJEET KUMAR SINGH
Mobile no:-[protected]
email id:- [protected]@gmail.com
i have purchased hp laptop pavilion g6- 2008TX model on[protected]. i have extend the warranty. i have send all the related documents & received your confirmation email.but i don't have received warranty letter .i want to know you send me the warranty letter.
my registration code is= 4799734
Name: - RANJEET KUMAR SINGH
Mobile no:-[protected]
email id:- [protected]@gmail.com
serial no-5CD148105F Regno-4669992 purchase date[protected] maine apne laptop ka warranty extend karwaya tha 3yrs ke liye warranty to increase ho gaya but maine 3-4-2012 ko purchase kiya tha laptop magar gmail pe jo mail aaya hai hp consumer ew certificate usme purchase date hai 6-1-2012...jab ki mai ne 3-4-2012 k0 purchase kiya tha
Dear Sir
i have purchased hp laptop pavilion g6- 1302TX model serial n. 5cb2134r5x on[protected]. i have extend the warranty. i have send all the related documents & received your confirmation email.but i don't have received warranty letter .i want to know you send me the warranty letter.
I registered in Your and got the registration code : 4923921
Based on this I drew a Demand Draft . drawn at State Bank of India, Gauri Bazar Deoria
by speed post
Along with this I have also send the below documents in the courier :
a) Copy of Purchase Invoice
b) Original Bar Coded Sticker Bearing Product Serial Number
c) DD for Rs. 999/- drawn in favour of "Solutions Integrated Marketing Services Pvt Ltd." payable in New Delhi towards handling and processing charges.
d) Copy of College ID Proof
Pls process the same and send me the Backpack + Wifi Music Receiver to the below address :
Sumit Kumar Nigam
s/o Mr. Surendra Prasad Nigam,
Nagar Panchayat Thana Road
Gauri Bazar
Dist - Deoria,
Pin : 274202
M : [protected]
Thanks Again
Sumit Kumar
email id- [protected]@gmail.com
i have purchased hp laptop pavilion g6- 1302TX model serial n. 5cb2134r5x on[protected]. i have extend the warranty. i have send all the related documents & received your confirmation email.but i don't have received warranty letter .i want to know you send me the warranty letter.
I registered in Your and got the registration code : 4923921
Based on this I drew a Demand Draft . drawn at State Bank of India, Gauri Bazar Deoria
by speed post
Along with this I have also send the below documents in the courier :
a) Copy of Purchase Invoice
b) Original Bar Coded Sticker Bearing Product Serial Number
c) DD for Rs. 999/- drawn in favour of "Solutions Integrated Marketing Services Pvt Ltd." payable in New Delhi towards handling and processing charges.
d) Copy of College ID Proof
Pls process the same and send me the Backpack + Wifi Music Receiver to the below address :
Sumit Kumar Nigam
s/o Mr. Surendra Prasad Nigam,
Nagar Panchayat Thana Road
Gauri Bazar
Dist - Deoria,
Pin : 274202
M : [protected]
Thanks Again
Sumit Kumar
email id- [protected]@gmail.com
Dear Sir
i have purchased hp laptop pavilion g6- 2102TX model serial n. 5CD2202XMW on[protected]. i have extend the warranty. i have send all the related documents & received your confirmation email.but i don't have received warranty letter .i want to know you send me the warranty letter.
I registered in Your and got the registration code : 5025451
Based on this I drew a Demand Draft . drawn at State Bank of India, GOLAPBAG, BURDWAN.
by speed post
Along with this I have also send the below documents in the courier :
a) Copy of Purchase Invoice
b) Original Bar Coded Sticker Bearing Product Serial Number
c) DD for Rs. 1133/- drawn in favour of "Solutions Integrated Marketing Services Pvt Ltd." payable in New Delhi towards handling and processing charges.
d) Copy of College ID Proof
Please, send me the concerned warrenty paper to the address below :
Arijit Ghosh .
c/o- Naba Kumar Ghosh .
vill.Birpur, P.O. : Balidaha,
P.S. :-Gurap, DIST.:- Hooghly
WEST - BENGAL.
EMAIL:arijitghosh.[protected]@gmail.com
i have purchased hp laptop pavilion g6- 2102TX model serial n. 5CD2202XMW on[protected]. i have extend the warranty. i have send all the related documents & received your confirmation email.but i don't have received warranty letter .i want to know you send me the warranty letter.
I registered in Your and got the registration code : 5025451
Based on this I drew a Demand Draft . drawn at State Bank of India, GOLAPBAG, BURDWAN.
by speed post
Along with this I have also send the below documents in the courier :
a) Copy of Purchase Invoice
b) Original Bar Coded Sticker Bearing Product Serial Number
c) DD for Rs. 1133/- drawn in favour of "Solutions Integrated Marketing Services Pvt Ltd." payable in New Delhi towards handling and processing charges.
d) Copy of College ID Proof
Please, send me the concerned warrenty paper to the address below :
Arijit Ghosh .
c/o- Naba Kumar Ghosh .
vill.Birpur, P.O. : Balidaha,
P.S. :-Gurap, DIST.:- Hooghly
WEST - BENGAL.
EMAIL:arijitghosh.[protected]@gmail.com
Sir,
I bought a laptop hp pavilion dv4-5109Tx, serial no. : 4CN2201S3 on 04/08/12. they gave some offer to extend the warranty. First i registered the product and got the redemption code : 5072426...then i sent all the documents with DD of 1133/- to "solution integrated marketing services pvt ltd.".
But till now i have not received any response from your side.
So, i may please request you to inform me regarding the same.
Thanking you in quick anticipation.
- Suraj Kumar
Phn.- [protected]
Email- mr.[protected]@rediffmail.com
I bought a laptop hp pavilion dv4-5109Tx, serial no. : 4CN2201S3 on 04/08/12. they gave some offer to extend the warranty. First i registered the product and got the redemption code : 5072426...then i sent all the documents with DD of 1133/- to "solution integrated marketing services pvt ltd.".
But till now i have not received any response from your side.
So, i may please request you to inform me regarding the same.
Thanking you in quick anticipation.
- Suraj Kumar
Phn.- [protected]
Email- mr.[protected]@rediffmail.com
sir,
i bought a laptop hp pavilion g6-1301tx, serial no.5cd2011ncc on30/03/2012 they gave some offer to extend the warranty first i register the product and got the redemption code:-4655247 then i sent all the document with dd of1133/- to solution integrated marketing services pvt. ltd"
but now till i have not receive warranty card or any response from youe side
so please sent my extended warranty card to my email navin1186.[protected]@gmail .com
thank you in quick anticipation
Navin kumar
ph no. [protected]
email:-navin1186.[protected]@gmail.com
i bought a laptop hp pavilion g6-1301tx, serial no.5cd2011ncc on30/03/2012 they gave some offer to extend the warranty first i register the product and got the redemption code:-4655247 then i sent all the document with dd of1133/- to solution integrated marketing services pvt. ltd"
but now till i have not receive warranty card or any response from youe side
so please sent my extended warranty card to my email navin1186.[protected]@gmail .com
thank you in quick anticipation
Navin kumar
ph no. [protected]
email:-navin1186.[protected]@gmail.com
sir,
i had registered for extending the warranty period of my hp pavlion G6-2016tx laptop through hp showroom BAlgo(business algorithms) p.ltd Nagpur, maharashtra.
and i had sent documents with the cheque of 1133RS on dated 9 aug 2012 via courier. so i want know that ..
where are my documents?
is the cheque received successfully? if not then what is the problem & how and when warranty will extend?
redemption code :5058807.
so please solve my all queries, please mail me on [protected]@gmail.com
vishwajit s. dupate
mob no. [protected]
email:[protected]@gmail.com
thank you!
i had registered for extending the warranty period of my hp pavlion G6-2016tx laptop through hp showroom BAlgo(business algorithms) p.ltd Nagpur, maharashtra.
and i had sent documents with the cheque of 1133RS on dated 9 aug 2012 via courier. so i want know that ..
where are my documents?
is the cheque received successfully? if not then what is the problem & how and when warranty will extend?
redemption code :5058807.
so please solve my all queries, please mail me on [protected]@gmail.com
vishwajit s. dupate
mob no. [protected]
email:[protected]@gmail.com
thank you!
sir,
i bought a laptop hp pavilion g6-2101TX, serial no:5CD2202419 on 21/08/2012.
i would registered warenty registration. then you will send me waranty registration no to my email id [protected]@gmail.com.
but by mistakely waranty registration id is deleted. so please again send me waranry registration to my email id.
thank you sir..
p.krishnarao
email id: [protected]@gmail.com
cell no:[protected]
i bought a laptop hp pavilion g6-2101TX, serial no:5CD2202419 on 21/08/2012.
i would registered warenty registration. then you will send me waranty registration no to my email id [protected]@gmail.com.
but by mistakely waranty registration id is deleted. so please again send me waranry registration to my email id.
thank you sir..
p.krishnarao
email id: [protected]@gmail.com
cell no:[protected]
kjklm
Hi
Just wanted to confirm which scheme is running with HP Envy 6-1011TU notebook as one of the dealer is demanding some money against the scheme.
Thanks for the confirmation.
regards
Just wanted to confirm which scheme is running with HP Envy 6-1011TU notebook as one of the dealer is demanding some money against the scheme.
Thanks for the confirmation.
regards
SIR
I BOUGHT HP ENVY 4 FROM ORISSA(CUTTACK NIGAM HP).AS PER THE REQUIREMENT OF DEWAALI OFFER(NIKON CAMERA) I SUBMIT ALL THE COPIES AND
COURIERED IT ON 20/10/2012.BUT TILL I HAVE NOT GET ANY TYPE OF RESPONSE/CONFIRMATION MAIL FROM YOU.
PLEASE SOLVE MY PROBLEM.
MY EMAIL- CHANDAN.[protected]@GMAIL.COM
MY REDEMPTION CODE IS - 5304754
MOB NO- [protected]/[protected]
THANK YOU.
I BOUGHT HP ENVY 4 FROM ORISSA(CUTTACK NIGAM HP).AS PER THE REQUIREMENT OF DEWAALI OFFER(NIKON CAMERA) I SUBMIT ALL THE COPIES AND
COURIERED IT ON 20/10/2012.BUT TILL I HAVE NOT GET ANY TYPE OF RESPONSE/CONFIRMATION MAIL FROM YOU.
PLEASE SOLVE MY PROBLEM.
MY EMAIL- CHANDAN.[protected]@GMAIL.COM
MY REDEMPTION CODE IS - 5304754
MOB NO- [protected]/[protected]
THANK YOU.
Hello,
I Bought HP Pavillion g-6 Laptop frm mumbai, As per requirement i have sent all the documents to Delhi.
After some days they message mailed me saying that
"We regret to inform that we will not be able to proceed with the processing of the claim now because your claim stands rejected due to Date of Registration is not within valid date of the offer"
I Registered it within 7 days and send it still they showed its rejected.
This is totally unfair and cant do this coz i knw i have submitted everything on time.
Please let me know what can be done.
My Redemption Code: 5335095
My Email id- dhruva.[protected]@gmail.com/[protected]@yahoo.com
I Bought HP Pavillion g-6 Laptop frm mumbai, As per requirement i have sent all the documents to Delhi.
After some days they message mailed me saying that
"We regret to inform that we will not be able to proceed with the processing of the claim now because your claim stands rejected due to Date of Registration is not within valid date of the offer"
I Registered it within 7 days and send it still they showed its rejected.
This is totally unfair and cant do this coz i knw i have submitted everything on time.
Please let me know what can be done.
My Redemption Code: 5335095
My Email id- dhruva.[protected]@gmail.com/[protected]@yahoo.com
i manoj kumar had sent my redmption voucher alongwith other relevant documents for redemption my reference no is 5339814
please let me know the status of process
regards
please let me know the status of process
regards
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purchasing a laptop. — not received gift voucher yet
i hv puchasing a laptop on diwali offers. but i do not recived my gift voucher.NAME - kapil kumar
ADDRESS -kapil kumar s/o ramji dass V.P.O haripur, TEH nakodar, DISTT jalandhar
REGISTRATION CODE IS :- 2213748
MODEL NUMBER:- HP G42-356TU NB PC
SR. NO:- CNF0328W4P
DATE:- 3-NOV-2010
INVOICE NO.:-312