[Resolved] HP Pavillion — LAPTOP: no replacement given despite having the authorization letter for the same. | |
Dear All. I had purchased HP pavillion dv 2601 TX on 15/01/08. from a dealer Geonet IT mall vashi sector 17 Vashi. It was a defective piece. It had a several problem such as that of getting excessive heated on the left side and the fan area and the lower left side of the screen. Many a programme would not respond, and the machine used to get hanged after that. After making several rounds to their customer service centre and dealers and dozens and dozens of phone calls I fianlly got a letter from their centre for replacement and i submitted the same to the dealer on the same day. BUT NOW, so many days have passed. I have made hundreds of calls to Hp and the dealer for asking them, 'when I will get my laptop?" Nobody is answering. Everybody is passing the buck. In my talks to various customer service officers I have demanded to talk to senior person of Authority, but they keep transferring the line and for very long time nobody answers and the answering machine comes in. I have made several calls and visits to their various offices in the last 16-17 days. For the last seven days I am making close to 100-150 minutes of calls to these people. My customised phone bills will testify this truth. THEY SIMPLY REFUSE TO TALK. I am trying to meet the senior person such as a manager to clear my problem since last 16 days, but no body is coming out to meet me. PEOPLE IN HP IF YOU ARE READING THIS, PLEASE TELL ME WHEN I WILL GET THE REPLACEMENT. i can be reached at [protected]@hotmail.com Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 7 Comments | |
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HP Pavillion — non recieval of hp gift (kodak digi cam) for hp dv6846tx
I HAVE PURCHASED HP PAVILLION DV 6846TX LAPTOP FROM SOLUTIONS INTEGRATED PVT. LTD. AMBIKAPUR.THIS IS LEGIBILITY FOR FREE GIFT AND THEY APPROVED MY GIFT TOO ON 19th NOV. 2008, MY PRODUCT SERIAL NO.(GIFT) IS CNF8191629. BUT THEY DO NOT SEND MY GIFT AND NOT TELL ANY REASON.SO YOU PLEASE HELP ME AND TAKE IMMEDIATELY ACTION SO THEY SEND MY GIFT.I SEND MANY EMAIL TO REDEMPTION CELL BUT THEY DON'T BOTHERED.MY REDEMPTION CODE IS IMCFPVTR1V .
ANKUR AGRAWAL
AMBIKAPUR.
MOB:[protected]
HP Pavillion — free gift redemption
i bought a Hp pavillion dv 5 laptop january 2009 with which i was promised a free phillips home theatre. the package was dispatched from delhi on 21st of march 2009 and was to reach here at hyderabad within 5 days. the delivery bearing package no.[protected] has still not reached me. Purchased one HP Pavilion 6610 on 25.01.2009.Registered online claim form, under no.KJJY53D2XI.Despatched requisites alongwithBank Draft of Rs999/ on 29.01.2009.Received one sms confirming receipt on 7.2.2009, reporting that claims are under process.Heard nothing ever since, please report status and ensure delivery of gift items as offered early.
Purchased one HP Pavilion 6610 on 25.01.2009.Registered online claim form, under no.KJJY53D2XI.Despatched requisites alongwithBank Draft of Rs999/ on 29.01.2009.Received one sms confirming receipt on 7.2.2009, reporting that claims are under process.Heard nothing ever since, please report status and ensure delivery of gift items as offered early.
HP Pavillion — misplace of dvd
i have hp pavillion dv6907tx model laptop.my this laptop recovery dvd is misplace by hp service centre,ludhiana.i need my recovery dvd backHP Pavillion — software problem
sir , i purchased a hp pavillion notebook laptop model no. dv6516tx serial no.CNF73166LD with one year warranty sir during warranty period it was working properly but just after expire the warranty ,it start creating problem some time software problem some time hardware problem i complaints many time to hp online complaint service ,but they did not take any action regarding this matter.sir at present i have these problems :-
1. about 1 monh ago i go to hp authorised service center and my problem was my laptop showing multiple images then there service man see the laptop by naked eyes and told me that your laptops screen may be damage or motherboard may be damage, then i told him that plz open it and then told be what exactly is damage and i ask one more question that is is reparable or not ? then he told me that it will take 3 month time and cost will be about 20,000 rupees if any part will be damage and also told that we do not repair any thing we just change all parts .i was totally shocked . then i came from there and go to local repair center they open all the laptop and told me that its ic is loose and due to balling method it will be repair and also told me that this problem occurs due to nvidia graphic and told its cost will be 3000 rupees then i repair it .but i remove nvidia software because it will create more problem now also if i install it ,so what i do now?
(2) fingerprint reader is not working since 4 years ,i downland many times many version of finger print reader but not resolve my problem.
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HP Pavillion — not getting gifts under student scheme
i have purchaed hp pavellion note book on 14th july 2008 & sending DD of 1000 Rs. on 22nd july 2008 but i have not got my gifts(mp 3 player @ carry bag) untill now.my redemption code is R2FS6LW5FK.many times i have make call to HP REDEMPTION CELL but their answer was not satisfactory.it appears to me they are making execuses.