[Resolved]  HP Service Centre Panchsheel Towers Secunderabad — staff mis guiding customers to other service centres for commission.

Address:

Hyderabad, Andhra Pradesh

I went to the service centre of hp located at panchsheel towers in secunderabad, andhra pradesh. my printer was out of warrenty so they directed me to a private guy in the lower floor of service centre. What i found was unbelievable, lower staff in hp are sending customers to him for commission form this guy.

This person is a cheater, he cheated many customers like me, he said that he will inform me the estimation by phone. i was not happy for the price he quoted and went to pickup my printer, this guy demanded 500 rupees for returning my printer this is for testing my printer, which he never informed earlier I found that I was true as service people came there to pick money for the sent customers right in front of me. he said that he has to pay commission for staff in your service centre he is cheating a lot of hp out of warrenty customers with the cooperation and understanding from staff in hp service centre.

EVERY ONE SENT IS SUGGESTED TO GO THERE, HE IS RIGHT PERSON FOR REPAIRING OUT OF WARRENTY CUSTOMERS FOR THEIR COMMISSION THEY GET FROM HIM. I never expected this type of cheating from a company like HP. please take care of culprits in your service centre. Please see that others wont get cheated on the name of hp, you know very few people like me complain while a lot of people suffer silently.

indivar