[Resolved] Hpcl/lpg/poonam Gas Service Jind — delayed refill and excess charges
I Anil Kumar want to draw your kind attention regarding the problem faced by us for the refill and excess charges taken by the agency. Including me all consumers are facing various problems from this agency. The Poonam Gas Service/Gas Agency always refuse timely refill to the customers.
I am facing this problem since 2 yrs continuously. The agency refuses to give delivery by saying that they will not provide refill before 30 days. The Jind city itself has the bottling plant for its own. If we purchase cylinder in black its easily available but the consumers’ didn’t get the refill. The agency charge excess charges to the refill (Rs. 320/-). The dealer’s staff misbehaves with the consumers and abuses. The owner is also not available to the office for the solution. The dealer's staff provides wrong mobile no. of the owner to the consumers which remains switched off.
So you are requested to look in to matter as early as possible and take punitive action against the dealer. You are also requested to cancel the dealership for the above reason and oblige.
With warm regards,
217/4, Town Julana,
Distt Jind- Haryana-126101
mobile no. [protected]
Complaint marked as Resolved Aug 14, 2020