[Resolved] HSBC Bank — Bank charge | |||
Respected Sir/Madam, We have opened a current account in the name of Glitter Logistics[protected] with HSBC bank on March,2010. At the time of opening we ask for a zero balance a/c from HSBC Representative Mr.Ansuman of 31 BBD Bag,Dalhousie Square,Kolkata-700001 branch(Mobile No.[protected]) but,we had been told that zero balance account is not opening at that time so he had opened a Business Vantage a/c required a quarterly average balance. We had clearly told him that we shall not be able to mantain minimum average balance but he opened Business Vantage a/c and later on the bank has charged us Rs3860.50 on 8/7/2010 & Rs3860.50 on 4/10/2010 totaling Rs7721/ for not maintaining minimum avergage balance and then after they transfer our account to zero balance catagorie. We have given letter & E.Mail to bank about removing the charges but nothing has been done. so, we request you to take action for misleading us and ask the bank to reimburse the bank charge to us. Warm Regards, Ajay Sureka Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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![Hongkong & Shanghai Banking Corporation [HSBC] Phone](/img/bn/phone.svg "Hongkong & Shanghai Banking Corporation [HSBC] Phone"){kind=small}
+91 22 6680 0001
+91 22 6666 8890
+91 22 2263 6666
![Hongkong & Shanghai Banking Corporation [HSBC] Website](/img/bn/www.svg "Hongkong & Shanghai Banking Corporation [HSBC] Website"){kind=small}
![Hongkong & Shanghai Banking Corporation [HSBC] Address](/img/bn/location.svg "Hongkong & Shanghai Banking Corporation [HSBC] Address"){kind=small}
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
This is the E-mail address where you should send your full complaint to Mr Gannesh Bharaadhwaj, he is head of personal Banking in India. [protected]@hsbc.co.in If he will not help you please contact me and I will help you.
I once again attended AGM on the 27 of May 2011 where again I raised my concern about HSBC India and its behaviour towards their customers.
You may first like to go to HSBC AGM, go to questions and answers 40:11 min's in then go to Resolutions 19:02 min's in. As you will see Mr Flint could not get his facts right or was he misleading shareholders or was this just another weakness by the Chairman. The information the Chairman gave about customers complaints in India was not totally true.
http://www.thomson-webcast.net/uk/dispatching/?event_id=eca849a680d030eb64ea1277...⇄
The Chairman stated that is was a invidious irritation to customers when they were registered on CIBIL.
It is not an invidious irritation, it prevents a person from borrowing from any other lender, it has a very serious impact on that person and their lives.
So did the Chairman trivialise their complaints or was he trying to belittle the complainants in India?
Is this Chairman just ignorant to what it means when a person is registered on CIBIL or did the Chairman deliberately give false and misleading information to shareholders and the AGM. ? YOU DECIDE
I did come to India last September and had a meeting with Mr Davis the CEO of HSBC India about their behaviour towards their customers.
Kind regards
Michael
Mobile: 0044 [protected]
E-mail: [protected]@aol.com