[Resolved] HSBC Credit Card '[protected]' — Written Off in Cibil without Informing me
Hi...I am Manoj. This is regarding my HSBC Credit Card '[protected]' and I just got to know in last month that there is some written off against the HSBC Credit Card in my name.
Last year in 2007 I was there outside of India for three months and there was some amount due against my HSBC credit card. I paid all the due amount which I knew of Rs. 17000/- through check no 213929 but they have written off in Cibil without acknowledging me even I had not done any settlement with HSBC.
Last month I applied for a personal loan then I got to know that there is some written off against my name in 2007 and they did not approve my loan. I called up HSBC customer care and Collection Dept many times but they are not providing me the actual reason and not agreeing to help me on that.
I just want that written off should be removed from Cibil so that I can apply for loan if HSBC think something is due on me then let me know I will pay that.
I am really in trouble, could you please help me on that so that I can apply for a loan.
I emailed to Cibil to get the details. They provided the details as below.
“Account type: CREDIT CARD
Account Status: WRITTEN OFF
Amount Overdue: NIL
Reported by: HSBC
Account Information: [protected]
Complaint marked as Resolved Aug 14, 2020
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