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[Resolved]  HSBC Credit Card — H S B C CREDIT CARD CLEARANCE CERTIFICATE

Hello



It is very regretful to mention that inspite of repeated reminders and personal visit to your Ahmededabad office, I am unable to get a service from your end.



Reference: Credit Card no: [protected]



Name: Akshay Dave



Few years back say in year 2002 I had settled my credit card outstanding laon and till date i have not been issued a clearance certificate, due to which I am facing lot of problems in my present financial dealings. in this connection I have represented in person to your Ahmedabad office and I was told that my account is settled and shows zero by your customer care department. The customer care has told me that the clearance certificate will be issued shortly and the same will be forwarded to your residence address and to my suprise that this is all happening since last November 2008.In this connection I have tried a lot of times to meet the collection Incharge of your Ahmedabad office but he is not interested to meet me nor ready to help me in this connection.


May I request you to look into the matter and arrange to issue me a CLEARANCE CERTIFICATE against the settlement of the aforesaid credit card account at the earliest. I have undergone a lot of mental stress in this matter and lot of my financial dealings and financial queries are pending due to the certificate I look forward to have the clearnace certificate within next 7 working days or I will be compled to take the matter with consumer forum and other legal departments at your cost.



Anticipating and favourable reply in return.



regards,



Akshay Dave
[protected]
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

Dear Sir,

HSBC Credit Card sales executes... forcefully convince us that the card is a free life time card, as the company i am working for has an Corporate tie up...
So land up taking a Credit Card in MAY-08.
I suddenly receive a Stetment from HSBC requesting me to pay a amount. Till then I have never used the card for any transaction. I called the customer service to enquire about the matter. The Customer service representative replied back that it was a charge for Insurence Policy but i have never apply for insurence and not get me.
All of a sudden after 10 Month i recieved a statment which states that i have an outstanding amount of Rs 8, 288.26,
Above that the Call Center executives and Bank People are not helping me to find out the complete break up of the the outstanding amount...
This is a big Pain...

May I request you to look into the matter and arrange to issue me a CLEARANCE CERTIFICATE
I have undergone a lot of mental stress in this matter.

Name Raghavendra Mandal
Card No: [protected]

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    Hongkong & Shanghai Banking Corporation [HSBC]
    Customer Care Service
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    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
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    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
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