HSBC - Credit Card — LETTERS/BILLS AFTER CANCELLATION

HSBC Credit Card No [protected] was cleared of all outstandings and cancelled in Oct' 08, on receipt of a statement of accounts in Feb' 09, which was only charging for the renewal fees, HSBC call center was contacted on 22/2/09, the person manning the call center once again confirmed the cancellation and asked me to ignore the statement of account.

Inspite of this I continue to get monthly bills and for the last months I have also recieved letters asking me to pay the outstanding or else serious action would be taken .

I am unable to understand what does HSBC require.

Pl help
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HSBC Credit Card — Getting credit card bills after cancellation of my credit card

Hi sir,

I'm getting credit card bills even though after cancelling my credit card with no dues.

My credit card no.is [protected].

HSBC - VISA CREDIT CARD — AFTER FINAL PAYMENT AND CANCELLATION OF CREDIT CONTINUE CHARGING

VISA CARD NO.[protected]. HSBC HYDERABAD, SOMAJI GUDA BRANCH, AFTER FINAL SETTLEMENT WAS COMPLETED ON JAN 12-2009. DESPITE OF THIS IT IS CHARGING AND MULTIPLYING EVERY MONTH.( THEIR SYSTEMS MISTAKE). WITHOUT SENDING ANY STATEMENT OR TELEPHONE CALL. AND AFTER 21 MONTHS ON PHONE THEY STARTED THREATING TO CARD HOLDERS FAMILY MEMBERS (WHILE CARD HOLDER IS STAYING ABROAD AND NOT INDIA FROM LONG TIME ) TO PAY THE CHARGES CALCULATED BY SYSTEM ( WHILE ALL PURCHASES PAYMENT WAS SETTLED). THIS IS ONLY THEIR SYSTEM MISTAKE AND IT IS MULTIPLYING. EVRY MONTH AND THEY ARE NOT READY TO LISTEN ANY THING.
KINDLY REQUESTED TO REMOVE ALL THIS NON PAYMENT CHARGES CALUCALTED BY THE SYSTEM.

THANKS AND REGARDS
HIBA KHAN
This is common practice of HSBC

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