Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  HSBC Credit Card — CIBIL report

I was HSBC Credit Card holder.My card was settled and called off on last 19th June 2007. I never got any statement or intimation that I still owe Rs.180.27/- to HSBC as the interest part of my settlement amount. When I applied for a personal loan this year my application got cancelled due to negative report of CIBIL where Rs.180/- is showing as overdue on my HSBC credit Card. When I contacted the bank their representative told that this is the interest part which is still pending. I asked them why the have never intimated me about this, they didnt have any reply. I immediately offered them to accept the amount and give me the receipt. They denied to take any amount that time from me, and assured that they will send a fresh ststement to CIBIL that no dues are there on my account. I repeatedly checked with CIBIL and found that HSBC hasnt sent any positive report to CIBIL. I visited again HSBC and agaiin requested them to settled the matter. Then they finally agreed to received RS.180/- from me and issued the receipt also and again assued me that they will send the fresh statement to CIBIL.They have sent me a mail to collect no dues citificate from any of their branch which I have forwarded to CIBIL also.

Unfortunately HSBC is yet to sent positive statement to CIBIL and still my fresh application of Personal Loan is got rejected. This is a complete harrasement. I sincerely begging help from CIBIL how to go ahead and how to close it... PLEASE HELP ME...
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  3 CommentsShareTweet

Comments

HSBC Credit Card — Wrong reporting in CIBIL

Hi,

I had the credit card of HSBC for around 3 years. It was offerred to me Free of cost with an assurance that no renewal charges etc would be charged. When the renewal charges were levied, I requested them to close my account and that i am not interested in paying the renewal charges and my account be closed, the balance amount was duly paid by me to the Bank.

Now the Bank has written off the amount not collectd on account of Card renewal and forwarded my name to CIBIL as a defaulter on Credit Card payments. This has created a negative profile for me and caused a setback to my credibility amongst the other Bankers.
I have almost a similar experience with HSBC, they were infact more cruel to me.

By the way are you aware that HSBC holds 5% stake in CIBIL, which it bought in 2005.

So they are hand-in-glove for all practical purposes and damn care about destroying even sincere peoples hard earned reputation.
Hi,
My card Number- [protected]
Valid From 10/06 to 10/08
Status- Blocked since Nov 2007
Contact number- [protected]
I had the credit card of HSBC for around 2 years. It was offerred to me Free of cost with an assurance that no renewal charges etc would be charged. When the renewal charges were levied, I requested them to close my account and that i am not interested in paying the renewal charges and my account be closed, the balance amount was duly paid by me to the Bank.

Now the Bank has written off the amount not collectd on account of Card renewal and forwarded my name to CIBIL as a defaulter on Credit Card payments. This has created a negative profile for me and caused a setback to my credibility amongst the other Bankers.

I tried to call the numbers of agencies in Punes and Mumbai but numbers are invlid and wrong.

Kindly get the issue solved ASAP.

regards
Reshu Gupta
ADVERTISEMENT

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Hongkong & Shanghai Banking Corporation [HSBC]
    Customer Care Service
    Customer satisfaction rating
    63%
    Complaints
    1077
    Pending
    0
    Resolved
    676
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    View Full Information
    ADVERTISEMENT