HSBC Credit Card — Remove my name from cibil

I have use HSBC credit card to Axis bank card ATM for the purpose of Cash advance. But at the time cash was not received instead of i get a message Transaction declined. But next month i get bill from HSBC bank for Rs. 8300/-. I gave complaint to the bank they said to wait for 6 month. But they provide the bill for every month. This month bill was Rs.23000/-. I received phone calls from collection day to day. But last three month i'm not get any call from the bank. Now my name was in cibil. I'm not get loan from other bank. So please advice what can i do in this case? How to move? For my security can i give complaint to police. Already i said to customer care executive can i gave complaint to the police but they said no dont do that just wait. Please advice
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

HSBC — reg: My Name is in CIBIL

Dear Sir/Madam,

I had cleared the total outstanding amount on my credit credit , and they had issued me a no-due-letter and still my name is in CIBIL deafaulter list,recentley i had applied for HDFC personnal loan, and it has got rejected because HSBC credit card, i request you to please help me out to remove the name from CIBIL satyam database and please find the attached HSBC No-Due-Letter ,and CIBIL is not ready to update the correct status as per No-Due-letter , please see the comments from CIBIL, am in a big trouble , no banks are granting me loaqn , this is my humble request you to please take care this matter,.please find my credit card details, please do the needful

BANK:* HSBC BANK *( One primary card & two add on card)
1.CARD NUMBER*: [protected]*
2. ADD ON CARD NUMBER: [protected]
3.ADD ON CARD NUMBER: [protected]
4. AMOUNT PAID: 7500.00/-
5. SETTLED DATE: 12/01/2010

the No-Due-letter from HSBC had benn forwarded to CIBIL ,but CIBIL states the following mail
Request # 141553: .

Inbox X


Reply

|
[protected]@cibil.com
Dear Sir/Madam, With reference to your mail, we would like to inform you that...

Feb 15
[protected]@cibil.comLoading...
Feb 15
[protected]@cibil.com
to me

show details Feb 15

Dear Sir/Madam,

With reference to your mail, we would like to inform you that the function of CIBIL is to collect, process and collate credit information of individuals/ companies/ firms/ entities and to provide credit information reports to our members. The Company acts as a repository of both positive and negative credit information, historical and current on the existing and potential borrowers of the credit grantors.

CIBIL cannot modify any information in the database without the concerned member confirming the same. We request you to ask your Bank to send us the updated data and we will upload the same onto our database. The changes will then get reflected on your Credit Report.

Thank you.

Regards
Consumer Relations

HSBC Credit Card — Name is not removed from the defaulter list even after the payment of total outstanding amount

Very-----Very bad[protected]--No use of Posting Information to this site, it's all mess.

I do not understand , why the people has build this website and named as Consumer Complaint forum, no writes to name like this because they are not resolving customer issue, they are list bothered about it.


I kindly request you to please respond to my mail with positive response ,am hoping this will be i Last and final message to this website on my Credit card Issue.


Dear Sir/Madam,

I had cleared the total outstanding amount on my credit credit , and they had issued me a no-due-letter and still my name is in CIBIL deafaulter list,recentley i had applied for HDFC personnal loan, and it has got rejected because HSBC credit card, i request you to please help me out to remove the name from CIBIL satyam database and please find the attached HSBC No-Due-Letter ,and CIBIL is not ready to update the correct status as per No-Due-letter , please see the comments from CIBIL, am in a big trouble , no banks are granting me loaqn , this is my humble request you to please take care this matter,.please find my credit card details, please do the needful

BANK:* HSBC BANK *( One primary card & two add on card)
1.CARD NUMBER*: [protected]*
2. ADD ON CARD NUMBER: [protected]
3.ADD ON CARD NUMBER: [protected]
4. AMOUNT PAID: 7500.00/-
5. SETTLED DATE: 12/01/2010


Regards,

Chandrashekar Naik
[protected]



the No-Due-letter from HSBC had benn forwarded to CIBIL ,but CIBIL states the following mail
Request # 141553: .

Inbox X


Reply

|
[protected]@cibil.com
Dear Sir/Madam, With reference to your mail, we would like to inform you that...

Feb 15
[protected]@cibil.comLoading...
Feb 15
[protected]@cibil.com
to me

show details Feb 15

Dear Sir/Madam,

With reference to your mail, we would like to inform you that the function of CIBIL is to collect, process and collate credit information of individuals/ companies/ firms/ entities and to provide credit information reports to our members. The Company acts as a repository of both positive and negative credit information, historical and current on the existing and potential borrowers of the credit grantors.

CIBIL cannot modify any information in the database without the concerned member confirming the same. We request you to ask your Bank to send us the updated data and we will upload the same onto our database. The changes will then get reflected on your Credit Report.

Thank you.

Regards
Consumer Relations
Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC has been doing and is doing in India to our customers.

I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC.

So if you would like to contact me, please send me your complaint in full.

Kind regards
Michael

Mobile: 0044 [protected]

E-mail: [protected]@aol.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hongkong & Shanghai Banking Corporation [HSBC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1101
    Pending
    0
    Resolved
    681
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Hongkong & Shanghai Banking Corporation [HSBC] contact information