[Resolved] HSBC Credit Card — Finance charges

Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved] HSBC Credit Card — Finance charges

S Supayan

Dear Sir, This w.r.t my HSBC credit card# [protected]. I was using this card from[protected]. In October, 2006 I paid my credit card bill and didn't use the card there after. Now I applied for a home loan and came to know from the bank that in my CIBIL report an amount of Rs. 48, 000/- is showing as overdue against that credit card. When I contacted HSBC customer care, they informed me that the last payment I made was late so they added a late charge on that and they added subsequent finance charges on that late charge and arrived at the current outstsnding amount. Now, my concern is why should I pay Rs. 48, 000/- to HSBC using doing any spending using their credit card? I sincerely request you to help me with this fraud by the bank. Yours truely, Supayan Dey Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
2 Comments	Share
Submit Close

Related Hongkong & Shanghai Banking Corporation [HSBC] reviews

View all 1101 Hongkong & Shanghai Banking Corporation [HSBC] Reviews

Comments

Complainant4529962

from Mumbai, Maharashtra

Dear SIr,

My self Vija Mane is using HSBC Credit card no [protected] from last five years.In month of July i had not received the statement and because of that i was not able to make the paymet for the same card.and this goes outstanding for the month of Aug.Mean while i called up to HSBC customer care no and asked them about the outstanding amount and process the payment.But when i receive the statement for the month of Aug.there are some finance charges applied nearely RS.800/- and get informed that this charges are on the basis of 3% of current purchase.

When i request to HSBC executive then he just simply denied the things and thretened me that if i dont make the payment then i need to face the legal action.

Now wha I need to do? wether I should make the full payment or only purchase. plz guide. and also about wether i should use the same card or not?

Thanks and Regards,

Vijay Mane
[protected]

Bashir N. Shaikh

Sir,
I had applied for a credit card through one of your DSA some 15 days back by submitting all the necessary documents.

For your reference, my date of birth is 17/04/1959 and PAN No. is AOAPS7304H and my address is 48, Basera 2nd. floor, Gavthan Lane 4, J.P. Road, Andheri (w), Mumbai 400058.

Though I recieved the card through the courier service, but I have not accepted the credit card and returned the same because instead of Bashir Nazir Shaikh, the name written on the card is Nasir Bashir Shaikh which is not correct. I think the details were not entered properly by the DSA executive.

Is it possible for your bank to change the name as has been mentioned on the card. Or kindly inform me like what will be procedure of changing the name.

Thanking you,

Yours Truly
BASHIR N. SHAIKH