[Resolved] HSBC Credit Card — Sub : Reg. Late payment fee
R. Mohan Durai
Credit Card No.: [protected]
No.1, Pillaiyar Kovil Street,
Credit Card Division
Sub : Reg. Late payment fee
I would like to verify my credit card statement regarding late payment fee for the month of 15th Feb 08 to 14th Mar 08. But I have paid my due at Pondy Bazaar HSBC ATM centre drop box (opposite to Globus) on 4th Mar 2008 11 am along with the balance transfer request slip.
1) I want to know why it shows late payment fee of Rs.400.00 and service tax in the statement and also I need explanation for my Balance Transfer request.
2) Actually I have made request to make balance transfer to ICICI bank credit card for the amount of Rs.11, 577. The statement shows for the month of 15 Jan 08 - 14 Feb 08 you have charged BT processing fee and service tax and finance charge and some taxes. But there is no EMI coversion happens. Can you explain how I will pay my Balance transfer fully. I have enquired call centre they asked me to pay minimum balance. So I have paid my second minimum payment.
Clarify clearly how will I clear my balance transfer in future.
Further kindly reverse my Late payment fee in forthcoming statement and guide me where should I pay my dues without any delay. Refer ATM Centres.
Otherwise cancel my card and send final due statement.
Please response my above queries as early as possible.
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Aug 14, 2020Complaint marked as Resolved
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