[Resolved] HSBC Credit Card — Erroneous outstanding amount against my HSBC credit card
Ssudhansu sekhar seth
This is regarding the outstanding amount against me. i had taken a HSBC credit card([protected]) on November 2005 with two additional card one in my mother's name(Sulochana) and another in my sister's name(Tapaswini).The card got expired on November 2007.In between the time period i have never swiped those card. Again i got another card in my name (valid from 11/07 - upto 11/10) without my consent and some outstanding amount of Rs 11000/- on this card.In the beginning while taking this card i was told it is a life time free card.Then how and why the bill is being generated against me on this card ! !
! Initially i was not worried about the card as i was not making any transaction on this (i have never swiped those cards till now).I came to know about the said outstanding amount when i applied for the personal loan in one of the bank and it got cancelled because of this issue.please take immediate corrective action.i have called the HSBC customer care and it's collection department a no of times but i am not getting any suitable reply. please do the needful and treat as urgent.My contact no is [protected]
Complaint marked as Resolved 2020-08-14 00:05:48