HSBC Credit Card — Charges debited in my Credit card statement | |
To, HSBC LTD Credit Card Department, Chennai-600-028 Sub: For Reversal Miscellaneous Charges of My HSBC CARD NO.[protected] Dear Sir, As per telephonic conversion with your customer service officer regarding my HSBC card No.[protected]. Last 5 to 6 month I paid my outstanding amount regularly but your bank was misplaced my payment cheques. I drop my cheque in your service provider SKY PACK drop box, but you have not received my cheques time to time. Therefore, you were charges debited in my statement of account. My Payment Details are Given Below. Statement Period Due Am. Payment Rs. Cheque No.& date Charges Reversal Remarks 21-09-07 to 20-10-07 42387=63 42387=63 868188 Dt: 7-11-07 Bank Of Baroda 3526.84 Cheque Misplaced 21-10-07 to[protected]=06 35000=00 2000=00 Cash Dt: 25-10-07 Cheque[protected].43 Cash & Cheque 21-11-08 to[protected]=63 38881=63 850348 Dt:12-12.07 Bank Of Baroda 1817.82 Cheque Misplaced 21-12-07 to[protected].08 3700=00 Cash[protected].45 Cash 21-01-08 to 20-02-08 3757.08 35000=00 517491 Dt: 07-12-07 Bank Of Baroda 1737 Cheque Credit 21-02-08 to 20-03-08 42929..75 36800=00 200=00 37000=00 640029 Dt: 07-04-08 State Bank Of Saurashtra 517500 Dt: 28-03-08 Bank Of Baroda 2395.67 Cheque R.No.CPD1 0557122 R.No.CPD1 0486344 21-03-08 to[protected].92 Above Cheque Credit 1926.21 1573.04 Above cheque Credit 21-04-08 to[protected].59 314=00 552654 Dt:[protected].97 Cheque Payment Total Rs.. 15630.39 1573.04 Total Purchase As per Your Statement Rs.137035=24 Total Payment As Per Your Statemet Rs. 130218=40[114587=04+15631=36 (charges)] (with charges ) Total Due Rs. 6816=84 (upto last Statement) Please check & verify my statement & fulfill your commitment because I am not satisfied your service, please stop the service providing me. & I able to pay my Total outstanding amount Rs.6816=84. Please do needful & oblige Us. Thanks, Reply soon.. Your faithfully, Bhavesh Chawda. Was this information helpful? | |
3 Comments | |
Comments
I refer to my Card No.[protected] - Account No.[protected] n credit card statement for the period 9th March'08 to 9th April'08, wherein you will find that you have debited Rs.24, 778/- towards the purchase made by me from Arvindbhai Bechardas for which I have made full payment on 1st May'08, which is reflected in your Statement period 10th April'08 to 9th May'08, so there is no question of LOAN ON PHONE as mentioned in your every statement by monthly debiting the amount of Rs.2279.58.
In view of the above, you are requested to rectify your statement and do not show Rs.2279.58 as LOAN ON PHONE otherwise we will be constrained to cancel the card and take-up the matter with consumer protection cell and other higher authorities and hence do not force us to take any unpleasent action.
Awaiting for your immediate reply
Thanks & Regards,
MUKUND BRAHMBHATT
In view of the above, you are requested to rectify your statement and do not show Rs.2279.58 as LOAN ON PHONE otherwise we will be constrained to cancel the card and take-up the matter with consumer protection cell and other higher authorities and hence do not force us to take any unpleasent action.
Awaiting for your immediate reply
Thanks & Regards,
MUKUND BRAHMBHATT
I am not using he credit card since 2 years.I got transferred and change of address not given.
I got an intimation to apy Rs.2&)). HOW???
I got an intimation to apy Rs.2&)). HOW???
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52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
this is Regret to say you that I only once use this HSBC credit card and I still regreting to use it. when I used my credit card i did not receive the statement or any alert from your end on time but when i recd the statement there you have put so many charges. when i telephoned to your credit card division they assured me if i make the payment immediately they will wave all the charges and your representative had collected the cheque from me on the next day. Now today i recd my statement i found the old charges are still there also you put new more late fee charges.
Again i request you to kindly wave all the charges from my statement and send me a fresh statement with 0 balance as i have not done any transaction from card (and done the original shopping amount earlier)
Awaiting & Expecting a early & positive response from your end.
Thanking you
Yours Faithfully
Rupesh Jain
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