[Resolved] HSBC - Personal Loan — Payment of Dues - ESC Date
I wanted to take the personal loan, the collection from HSBC bank Ms. Nithya and Mr. Bhaskar approched me to take a loan from the HSBC . I told them i need a loan of Rs. 50,000. Which they said they can do that.They took the forum with signature and i told them my salary date is on 7th of every month so please give me the ECS date of 10th of every month. They agreed upon that and the money was processed for 1,90,000 and not for 50,000.But then the EMI started geeting detected on 1st of every month which was against the details which they gave me.Then i approached the Agency but they were not responding.Then i stopped making the dues since they were not responding for my call. They the collection agents Mr.Rangarajan and Mr.siva Kumar approached me saying that the issue will be resolved if i make the payment of two dues which i agreed upon and got the letter signed from Mr.siva kumar who came to collect the payment dues from me.Then every month it continued saying next month it will be done and so on. Now i made close to seven dues believing Mr.dibesh who promised me of changing the ESC date which is not done till now. B'coz of the torture from collection agents i changed the house and my telephone number. But then they called the HR - Sr Manager , which is illegal and they addressed the issue. Then also i made the payment believing Mr. Dibesh.Now Mr.Ravi came to the office saying whn i was not there and he is threating me of saying that he will send the details to the HRD . I m ready to make the dues but i want a justice. They need to change the ECS date. They are torturing me, for the problem created by them and not me. Apart every month i m paying Rs.200 extra for by HDFC bank b'coz of ECS bounce.
Complaint marked as Resolved 2020-08-13 23:44:06