Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved] HSBC — Credit Card

mrg

from Krishnagiri, Tamil Nadu

Address:

Tamil Nadu

Credit Cards/Loans not related to me shown in my Credit Information Report of CIBIL

1. Credit Card No. - [protected]
2. Consumer Loan Account No.[protected]
3. Personal Loan Account No.[protected]

All the above Credit Cards/Loans of one Mr.Gopalakrishnan Mahdevan Pillai are wrongly included in my Credit Information Report of CIBIL inspite of the necessary proof of my address/PAN Card submitted by me to CIBIL.

The PAN Card No. shown in this report is AKEPG9841R.

Because of the inaccurate report of CIBIL, my loan applications to various banks for an Education loan for my son were rejected by the banks and I am put ot untold mental agony.

My repeated representations to the bank by mail/phone calls and personal visit to HSBC with all my proof did not yield any result and they still maintain that the information provided by them to CIBIL is correct.

My personal details:
M R Gopalakrishnan,
2/2, Nagathamman Koil Extension,
Ashok Nagar, Chennai-600 083
PAN Card No: ADZPG0028Q.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

PulkitBhatnagar

from Delhi, Delhi

HSBC — Credit Card Annual fee statement sent on expired card

Sir
The validity of this card had expired in year 2010 and we have cleared the all earlier statements already before it. So on what basis did HSBC send us the statement of Rs. 2247 ?

There is no proper contact id or phone number.
We don't even know the card no. of our expired credit card which I crushed and threw away after expiration & clearing of all previous statements.

ajayghose

Please surrender the card. I am also facing the same problem.

Ajay

C V KRISHNASWAMY

from Chennai, Tamil Nadu

HSBC — sms dt05.09.12

On 05.09.12 I have received a sms stating that a bill for Rs.760/- is processed for payment to MSEB but I have not given any instructions. Please look into it and furnish the details if it is pertains to me. My card no.[protected]

Regards

C V Krishnaswamy

denise1959

HSBC — Harrassing phone calls

[protected] Phone calls EVERYDAY at least 8 to 10. Wants me to calls start at 6 in the morning and go until 10 at night.

denise1959

Lost part of post, wants me to provide credit card numbers and/or social security number.

sankardhara

from Delhi, Delhi

Dear Sir,
I had a credit card from HSBC in 2007. I lost the card somewhere in the month of October/November 2007. I did inform the bank about this and informed to close the card so that I can make the payments and close the credit card once and for all. However the bank did not close it and the bill went from 11k something to 80K till date. The HSBC bank had passed off the credit card debt to 3rd pty debt collector by the name of GM Financial. They stated that they have sent mails to my home address (permanent in Kolkata) and got my number from my mother by calling her up in Kolkata. I never said that I was not going to pay but I disputed the charges and did not want any settlement to be done on the credit card account. Yet the 3rd party debt collection company went ahead and disclosed the credit card debt to my mother in Kolkata which caused her immense stress and she had to be hospitalised due to that. Now I want to take some legal actions against the 3rd party debt collection agency. Please tell me how to go ahead about it in seeking compensation for the harrasment which I and my family member has faced from this company
Kindly get back to me at s.[protected]@gmail.com or at [protected]

chitti567

from Bengaluru, Karnataka

Wrongly displaying Customer Care number on website

I am HSBC account holder. Tried creating a TPIN. I called customer care many times with[protected] This number every time routing to America Investments/mutual funds. This is an urgent case for me.