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[Resolved]  HTC — LCD Screen failure

HTC 3400 has the following problems
LCD Screen goes blank many times on this own
Poor reception across service provider compared to other hand sets
Failure of the screen in 8 months o[censored]sage. Dealer unwilling to consider warranty
without inspecting as well.
( Hence running cost of HTC shall be very high )

The manufacturer should address this and loss of time due to the failure
OEM should set up improves service channel and complaint redressal
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  10 CommentsShareTweet


Yes, I agree.

Though I never owned HTC but but had a perception that the quality is not good.
But now not only through Pradeep, many of my friends who own HTC, are complaining for some reason or other.

Reception quality is really bad !!! SIgnals keep coming and going away
Few have faced screen problems and all.

But as usual, people just keep silent not knowing where and how to complain.

Here, once Pradeep is raising his concern, I thought to support him and letting othes know that HTC is really not a quality phone.

I do agree... my phone stopped working one day after the warranty expired...the service centre indicated a charge of Rs. 4K to change the touch screen arguing that I had dropped the phone... which never happened...
HTC 3400 does have some problem.

I own it, and after 8months o[censored]sage it stopped all communication with the PC and charger. The problem was addressed by the company with a new mother board, although a bit late. Lately again in its 11th month the communication problem with the PC has cropped up again.
I was planning of buying HTC but it seems it has so many problems backing out and sticking Nokia and Sony Erricson

Thanks for stating the problem with HTC
htc phones are good enough for the warranty period, and it is very sad on the part of the company that they failed to respond to the users grivances, woud not recommend any one to but HTC

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