[Resolved]  HTC Mobile Phone — Poor service

Dear Sir,

Earlier we have purchased one HTC Handset. It was mishandled by us and submitted to the HTC Authorized Service Centre Named Salora in Okhla on 18/07/2009. Their Contact number of the centre is 29207156/57/58. After submitting our handset to them, we have called so many times to know the repair status. But every time, we have been told to call after 2 days or 3 days. It's been a very long time to submit our handset for repair but till today we have not received even a single call from them regarding the status of our phone.

We are suffering from this action as we are not able to make and receive calls.

Kindly look into this matter and do the needful accordingly on urgent basis.

Our HTC IMEI no.- [protected] & S/N : SZ819G620423.

Look forward for a fair justice.

Thanks with regards,

Shaku Rawat
[protected]

can u plz give me the address of the authorised service center in Gurgaon(Haryana)

i also not satisfied with customer care of gurgaon branch of htc.their attitude level are very high and cooperate with the customers.

An exclusive showroom has been opened in New delhi.. Perhaps it will be useful for you

New Delhi -

A-38, Bunglow road,
Kamala Nagar, opp Amitabh Banquet hall
New delhi.
ph: 43071735

Hi Team HTC,

I'm a New User of HTC HD2 (Leo), in fact it's my first experience o[censored]sing HTC. We 5 friends bought the same handset on my recommendation hoping for the best Technology from HTC Team. But unfortunately the Technical Staff of your Service Centre is so poor and Customer Care Service is very dull. Every time you’re Service Centre Guys Just Format the Handset with SD Card to resolve the Problem, but it's still not resolved. Below the concerns I'm facing which is not known to any of your Technical Experts:-

1) HTC Sense Audio is giving "Don’t Send & Send Error Reporting Message", post inserting the SD Card given by you only with Songs.
2) Not able to view the complete Sites on Opera, as some portion locked to scroll (i.e Orkut)
3) Handset gets damn hanged & some Applications stops working, I need to Open the Back cover every time to reset it.
4) My Location changes randomly with any reason & Weather Application does not provide correct Details sometime (I’ve unlimited Data Usage Plan so no problem from my Side)
5) Not able to find the Supported Applications or Add-ins for the Handset (i.e Google Talk).

Your Customer Care Staff have committed so many times to give me a Call Back just to wrap the Call, but I've never Recvd any Call Date for the resolution.

Just for your kind information, we all were the User of Samsung previously. The Samsung Staff was very keen towards the Customer Service. Their Engineers are very well versed with their Product Information and Troubleshooting, Also if the Resolution is not available on Call the surely give a Call Back to the Customers. No Matter how long the Call is.

I know we all have wasted our money by buying your Product (39, 000 Per Handset), as none of your Team Member is interested in Customers with sold products. Plz take it as a feedback for your Team for improvement. And if possible then plz give resolution to us as well.

My mobile bluetooth divices problame. Plz htc kolkata service center ph/mob no send my mobile and E- mail add +[protected].

My mobile bluetooth divices problame. Plz htc kolkata service center ph/mob no send my mobile and E- mail add +[protected].

wifi not connecting

i having trouble with my wifi in htc desire 536 g plus.phone is able to scan wifi networks but unable to connect to the networks... plz check the solution and send me

Purchased mobile which dont have correct sealed

Dear sir, I have purchased HTC DESIRE 500 for 19000 from ulhasnagar Sound of music but as i have checked seal is wrong.. itsv showing like wrong sealed and battery is not working what i have to do next please assisst me ???