http://www.Fashion And You.com — non delivery

 
4 Reviews
Ajmer District, Rajasthan, India
 vikas41
Order No. Date Product Qty Total Value(incl VAT) TrackingID PaymentMode Status
1554304 02/03/2012 Dhwani Tunic 1 479.00 - Netbanking To be Dispatched/In-Transit

I am a regular online shopping customer, and till now i have been very satisfied with the online services of various sites but the worst experience of my online shopping is the present status of an order placed on fashionandyou.com... i placed an online order on 2 march 2012....and still on 5 march the site has not given any update on the delivery
1.no order confirmation mail was sent on my email id, TILL TODAY(5 MARCH 2012)
2. no tracking id allotted, and today is 5 march , had it been any other site i would have got the delivery itself
3. complaint was lodged on the site" contact us" link by me on 4 march...TO REFUND THE AMOUNT...NO REPLY...
4.WORST SITE FOR ONLINE SHOPPING
5. VERY UNPROFESSIONAL PEOPLE, NO REPLY OF MAILS....
6. I SUPPOSE ITS A FAKE SITE
7. WILL LODGE A COMPLAINT IN CONSUMER COURT TO BAN SUCH SITES....
8. I SUPPOSE WHATEVER IS SHOWN ON SITE IS NOT DIRECTLY SOLD BY THIS SITE, I HAVE ORDERED EARLIER WITH ebaY AND wITH YEBHI.COM I HAVE ALWAYS RECIEVED CONFIRMATION OF THE ORDER AND DELIVERY WITHIN 3 DAYS....BUT THIS SITE IS A FAKE..DONT BUY ANYTHING...YOUR MONEY MAY GET STUCK AS MINE....
VIKAS SAXENA
[protected]
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

hi,
i buy something from fashion and you from around 2 months before and i get my parcel after 25 days. so i guess you have to wait till the time, and after ten days they will mail u about your parcel status.
Dear Vikas,

At Fashion and You we believe that our real success lies in happy customers. Your satisfaction is our prime concern.
We would like to inform you, as per our record a confirmation mail was sent to you on your registered email id [protected]@gmail.com on 2nd March.
Your mail was responded from [protected]@fashionandyou.com on 5th march regarding the dispatch status. Your order was placed on 2nd March and we take 3-4 weeks for the delivery of an order. To know more about our delivery process, please click on the following link http://newms.fashionandyou.com/delivery.html
Tracking id is given only when an order gets dispatched from our order processing center. You will be informed via an e-mail once order gets dispatched from our order processing center.
Our Member Relation executive will contact you within 24 hours and address to your queries, in case you have any.

In case you have any further queries regarding this matter please feel free to contact us on[protected] or get in touch with us via email ([protected]@fashionandyou.com), Facebook support Tab (https://www.facebook.com/fashionandyou?sk=app_[protected] or our Twitter ID (@helpfny).

Thanks!
Team Fashion and You
Support No |[protected]
Website: Fashion and You
Email: [protected]@fashionandyou.com
i had ordered Ferrari red 125ml-EDT men's perfume of rs 1690 on[protected] order no.1555175 and paid by debit card. they gave me a tracking id [protected] for courier services, which shows invalid every time i checked it on DAT courier site. i placed online complaint on their site and talked to their customer service executives so many times, every time they talk about some technical mistake n ask to wait for next 3 working days...but haven't received my order yet even after more then 2 months ...i wasted my hard earned money n time...

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    http://www.Fashion And You.com - non delivery