[Resolved]  Humsafar Matrimony — Rude Behavior of Customer Care Executive

Address:Uttar Pradesh

Hi,

I created profile in Jeevansathi and dont know from where these guys got My sister details and called me and told
" sir we have all the details and many guys are interested in your sister profile can i send those guys your sister details"
I insisted how you got details they confirmed from Jeevansathi. I told okay you can forward my sister profile to those guys.
They sent a mail that they have created a profile for my sister and sent me login details. I did not bother about them, i thought let it be.
They called me when i was in India on my number and told me to become paid member, for which i refused.
Now I'm in abroad now these Humsafar matrimony guys calling my parents and asking them to pay for paid profile.
When my parents rejected and said they don't want to be paid member, Humsafar guys started shouting on my Parents - " Why you created profile when you dont want to pay."
Ridiculous!!!
Anyway i have put the request to delete the profile but
Now can you pls. confirm from where you got my all details and created profile on my behalf.
Secondly i want action to be taken against such customer care representatives.

Pls. confirm me ASAP.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

customer care executive behavier is very rude.before registration they call customers so many times but after registration niether call nor respponds to customers call and cut the customers call
So very true.
They will call you n number of times for registering & taking their membership. and once you pay then they will forget to mail you even once.
The executives are extremely RUDE. They never get back to you with profiles that they promise before paying them.
Very pathetic service. DO NOT take their membership.
Instead there are many other website which offer good service.
DO not take their membership

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    Uttar Pradesh
    India
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