[Resolved]  Hypercity, Vashi - Navi Mumbai — Cheating on MRP

Address:

Thane, Maharashtra

On 02-Sep-2011, I had visited Hypercity(Vashi) in Inorbit mall for purchasing of a Gas stove. I had liked a specific model 2 burner Glen Cooktop - GL1025SS. As per Hypercity sticker on product, the MRP of the item was Rs 3690 and their offer price was Rs 2999 (as if they were offering special discount on it). When I had close look at the product box, the MRP put by the manufacturing company (Glen) itself was Rs. 2790. I was surprised and shocked by these malpractices of Hypercity. I thought they would have done some mistake, so I checked with their customer representative. To my dismay, the person (who himself introduced me as Group leader), simply refused to acknowledge the mistake. He told me that whatever the price they have is from the system and it is always correct. I also found him arrogant and do whatever you can do, I don't care type. And that is where a general consumer feel hurt, who is taken for granted by Hypercity. Issue is not about the price, but being cheated. I am not sure how Hypercity can charge exorbitant MRP than actual one. Probably they are doing it for other products too. I did not purchase the product and had taken vow not to shop at it again after this bitter experience.