[Resolved]  Hyundai — SUHRIT HYUNDAI IS DELIVERING MY R.C. AFTER 8 MONTHS

all these compaints i have sent to hyundai company so many times, but no result found. i am giving all these information given below:-


Note: Forwarded message attached

-- Original Message --

From: "Sanjay gupta" <[protected]@rediffmail.com>
To: [protected]@hmil.net
Subject: Fwd: Fw: Fw: COMPLAINTS AGAINST SHURIT HYUNDAI PEOPLE AND STAFF





i dont know whether i have again send a complaint or not regarding the matter. still i have not respond from your side. my complaint no. is[protected]. i talked to aparna (Regional Officer for Service Support)but she is quite busy she doesnt have time to listen me. you may please give the address of the other senior person in the hyundai company. again i went in suhrit hyundai on[protected], and met to mr. Mohit Chhabra and Mr. Prakash around 6:00pm but they were drunked that time and said to me come around one week. its a party time.


Note: Forwarded message attached

-- Original Message --

From: "Sanjay gupta" <[protected]@rediffmail.com>
To: <[protected]@hmil.net>
Subject: Fw: Fw: COMPLAINTS AGAINST SHURIT HYUNDAI PEOPLE AND STAFF






Note: Forwarded message attached

-- Original Message --

From: "Sanjay gupta"
To:
Subject: Fw: COMPLAINTS AGAINST SHURIT HYUNDAI PEOPLE AND STAFF

i had already compaint you didnot reply me, you can tell me why?...
i am not important for u or anything else.

Note: Forwarded message attached

-- Original Message --

From: "Sanjay gupta"
To: [protected]@hmil.net
Subject: COMPLAINTS AGAINST SHURIT HYUNDAI PEOPLE AND STAFF




Note: Forwarded message attached

-- Original Message --

From: "Sanjay gupta" <[protected]@rediffmail.com>
To: [protected]@hmil.net





I HAVE PURCHASED A SANTRO ON[protected], WITH THE NO. DL-3C-AP-9761 FROM THE SUHRIT HYUNDAI MAYA PURI, DELHI. SUHRIT HYUNDAI HAS TWO SHOWROOM IN DELHI ONE IN MAYA PURI, AND SECOND IN YUSUF SARAI, DELHI.

TODAY APPROX. SEVEN MONTHS HAS BEEN PASSED BUT THEY ARE NOT PROVIDING THE R.C. OF MY CAR AND WITHOUT R.C. I AM FACING LOTS OF PROBLEMS.

WHEN I ASKED THE BELOW MENTIOED PEOPLE ABOUT THE SAME, BUT THEY DIDNT REPLY ME OR TREATED ME NICELY.

MR. MOHIT CHHABRA : GENERAL
MR. PARKASH : SALES MANAGER.
MR. PARVEEN : EX SALES MANAGER.
MR. PARMOD YADAV : SALES PERSON.

TWO MONTHS BACK, THE BACK MIRROR OF MY CAR HAD BEEN BROKEN, I CAN'T GO ANY WHERE FOR THE REPAIR WITHOUT R.C. AFTER THAT I WENT TO MR. PARVEEN FOR THE INSURANCE CLAIM, BUT HE REFUSED TO REPAIR IT WITHOUT R.C., HE SAID I CANT HELP U WITHOUT R.C., I HAVE RECEIVED THE SAME ANSWER FROM MR. MOHIT AND MR. PARKASH. THEY SAID I[censored] WILL PAY FULL AMOUNT OF THE GLASS THEN WE CAN REPAIR OTHERWISE NOT.

THEN I PAID 4000/- Rs. TO REPAIR IT.
(AT THAT TIME INSURANCE WAS USELESS TO ME INSTEAD OF THAT I GOT THAT INSURANCE IN APPROX. 11, OOO/- Rs.).

I HAVE PAID LOTS OF CHALLANS ALSO JUST BECAUSE OF WITHOUT R.C.

AFTER THIS INSTANCE ALL THESE PEOPLE ARE AVOIDING ME, NOT TALKING TO ME AND NOT PICKING UP MY PHONE ALSO.

TODAY I WENT TO SHOWROOM FOR R.C. THEN MR. MOHIT AND MR. PARKASH SAID, WE WILL TAKE APPROX. 30 TO 45 DAYS TO DELIVER YOUR R.C. WITH CNG ENDORSEMENT AND FOR THAT YOU HAVE TO PAY 3500/- MORE FOR THAT REGISTRATION AGAIN.

ALREADY I HAVE PAID ALL NECCESSARY DOCUMENTS AND FEE AT THE TIME OF PURCHASING THE SAID CAR. LIKE REGISTRATION FEE, ROAD TAX. ETC... FOR CNG I HAVE PAID 61, 000/- BUT I NEVER RECEIVED A BILL FROM THEIR SIDE .

WHEN I SAID I WILL NOT PAY THE SAID AMOUNT AGAIN, THEN MR. MOHIT AND PARKASH SAYS THEN WE WILL NOT HELP U. AND WE ARE NOT HERE TO SERVE YOU. WE HAVE OTHER NEW CUSTOMERS YOU ARE NOT ONLY OUR CUSTOMER.


NOW I AM ASKING YOU WHO IS RESPONSIBLE FOR THAT :-

* HYUNDAI COMPANY
* SHURIT HYUNDAI SHOWROOM
* MY FAITH ON HYUNDAI
* YOUR STAFF
* YOUR DISTRIBUTORS LIKE SHURIT.
* OR PEOPLE LIKE MR. MOHIT, PARKASH, PARVEEN, AND MR. PARMOD YADAV.
* MYSELF.


SO PLEASE THIS IS MY FIRST AND LAST HUMBLE REQUEST TO YOU, SORT OUT MY PROBLEM IN A VERY SHORT SPAN OF TIME, AND REPLY ME WHAT INITIATIVE/PROCEEDING YOU ARE TAKING REGARDING MY SAID PROBLEM. WHAT STEP YOU WILL TAKE AGAINST SHUHRIT PEOPLE. BECAUSE THROUGH THESE PEOPLE YOUR REPUTATION HAS ALSO BEING EFFECTED. LOTS OF CUSTOMER OF HYUNDAI THROUGH SHURIT FACING THE SAME PROBLEM. YOU CAN CHECK IT OUT ALL DATA OF SHURIT HYUNDAI FROM JULY 2008 TO TILL TODAY (MAXIMUM R.C. ARE PENDING FOR CNG ENDORSMENT TILL TODAY). THEY ARE FOCUSING THE NEW CUSTOMERS. THEY ARE NOT PROVIDING AFTER SALES SERVICES.

I[censored] WILL ALSO NOT SORT OUT MY PROBLEM THEN, I WILL DROP THIS CAR AGAIN IN THE SHURIT SHOWROOM PERMANANTLY BECAUSE I DONT WANT TO FACE ANY PROBLEM IN THE COMING FUTURE WITHOUT R.C. LIKE ACCIDENT ETC... AFTER RETURNING I WILL NOT TAKE MONEY BACK TOO FROM YOUR SIDE OR FROM SHURIT SIDE. OR I HAVE TO TAKE SOME LEGAL ACTION AGAINST SHURIT AND HYUNDAI TOO.

I WILL GO TO CONSUMER COURT ALSO IN NEXT TWO DAYS IF ARE NOT STILL SOLVE MY PROBLEM.

SANJAY KUMAR GUPTA

0-[protected], 0-[protected].
(owner of santro DL-3C-AP-9761).