[Resolved]  Hyundai I 10 — repeated complaints

Hyundai I 10 — Poor service

I got my New I 10 Purchase in the Month of Nov 08 with Verma Hyundai Hoshiapur, It was totaly a unacceptable experience with the dealer .It took 6 hours for inspection in case of First Serivice only .
There is no body to bother that so go for the service from the reputed Dealer only .

Hyundai/i-10 — repeated service complaint

Dear Sir/Madam,

I m the happiest customer, in respect of making complaint for 3rd times, at the address [protected]@hmil.net but getting no postive response and i am making complaint at this address for the first time. This time my i-10, 2008 make registration no. UP32 CH 3839 inter the so called “SAS HYUNDAI service care, Kanpur road, lucknow” for first paid service according to the request made from call center to get my car serviced at above mentioned service centre one time again.

I think, above mentioned service centre, would be the worst centre in the eastern U.P. and this centre is open only to suck the blood of customers but inspite of repeated complaints customer is not getting satisfactory service of their vehicle whatever the model under the brand HYUNDAI.

I m explaining the service provided by this centre again to my car(this time paid) and make justification at your part for which I don’t need explanations. Stage wise explanation is as under;

1. My car get registered for paid service at 11 AM on 14-08-09.

2. Assistant gave attention to my car at 11:35 AM and registered following complaints from my side;

a) Exceletor and break paddle are little bit free for which I have to make little more pressure to excellorate the vehicle and break.

b) Fan belt is making lots of sound.

c) Pilot seat belt is not properly functioning.

3. Throttle cleaning, air filter cleaning, spark plug, check and replaced, Break oil check & replace etc.and engine oil, engine filter replacement and engine flushing are the things suggested by the attendent for my car for which i have given my concent.Attendent suggested that my car will be ready at 6pm.

My car went inside the garage at12.30pm and different -different persons put or side my car from one place to another without anything done to my car as a part of services and this episode last till 3.30pm.I came out from customers room, reached up to my car and burst up to the employee.After this action my car get attention by a person in privet clad.

I was standing by my car and seeing and capturing the vedio clip from my mobile to everything done to my car as a part of service.Firstly,a oil was pourd in engine oil and my car was put in starting mode for only 02 minutes.I had read on this part that after adding the oil inthe engine oil,the vehicle must be left in starting mode for atleast 10 minutes but this had not been done to my vehicle.

Secondly,air filter and spark plug checked and clean while fan belt was made tight.Thirdly,engine oil and filter was replace but noting has been done on the part of engine flushing and throttle cleaning for which center has charged.Fourthly,all 4 wheels are open on the part of complaint which i have made.When wheels are removed i found all the 4 discs on which wheel rests are badly rusted(the part rushted is clearly viewed in my mobile video clip).I asked repeatedly to the undress attendend who is actually doing the service part of my car to remove the rust in order to avoide future problems,he had not listen to this part and only blow the air to those areas to remove the dust as well as rub the shoe brake with sand-paper, and finally tied up the all 4 wheels and nothing else on the name of service is done by the attendent and send my car for washing.The center had charged for paid service but nothing is done on the part of service to my car for which in this charges the things actually had to be done in my car.

This time i will certainlly go to the forum since this time i had proof of it and i know that no action will be taken from your side.This i am sure since no action taken on your part even after the complaint done by me after 2nd and 3rd free services.



thanks,



Sanjeeva Kumar Singh
Asst. Dy. Director
Mid Day Meal Authority
Lucknow

Hyundai I 10 — electrical complaint

on dated 06-9-09 our hyderbad(Tarbund) work shop has send person for 3rd and final service.i had told to check my fog lights which is not functioning because of loose wiring from 2nd servicing. which we had given in writing to the work shop driver he confirmed that he will take care of all problems and he will resolve. while delivering the car they had not eolved the issue,only they had changed the oil and they did shampoo wash nothing else.

kindly look into the matter,a nd kindly suggest us how to solve the problem

Hyundai I 10 — Exchange Bonus Not Passed On

I bought the I10 after duly informing the sales consultant of DSC Hyundai - Nandanam that My present Alto will be sold and exchange bonus to be paid back to me once the transferred RC Copy is submitted with them. After selling my alto i booked the I10 and vehicle got delivered as scheduled. But when i approached for claiming the exchange bonus with transferred RC Book copy i was told the same was not fed in into the system of invoicing hence no bonus can be considered. It is Rs.15000/-. Now i am writing to concerned persons and there is no confirmation from any one on this matter. When i book the car i was asked to write the name, address, phone number, email id and asked to sign the order form. The sales consultant said i will take care rest of filling. But he did not do anything and the data entry person raised the invoice with out the exchange scheme resulting in such damage at my side. When i approached DSC Nandanam they only accepted their mistake but nothing they could do on this. However i made the complaint to HMI South incharge to handle this. No development as on this date from july first week. CAN I LEAVE THE 15 K FOR THEIR FAILURE?

Notify this problem to head of hyundai company and regional office mention in compalint defeciency in service
I have a question about car colour paint
Is your car paint remove easily with very very penetration
if yes tell sure
my email address [protected]@yahoo.co.in

Hyundai- i 10 — Tyre

I Dr vandan shah had taken delivery of i-10 from your Dealer sharma hyundai on11th Dec .idrive hardly 3 kms
from the show room & the tyre was flat ( rear left) i complained at showroom & They ask me to
get the tyre checked ,unluckily there were 3 small pieces of nails which has affected the tyre in this position
For the same I made 3calls toyour call centre but ididnot get any response for the same .onthe other hand iget good response from dealer .
Atleast when acostmer is complaining i aspect acall from your company's
service dept, which till today nosuch reply.
It is my feeling that company is only interested in selling not in after sale service .
My complain no is[protected]
with hope of atleast asatsfactory clarification for such defacted tyre vandanshah

i 10 — poor service

dear Sir,
i bought a car in trident motors in feb'10
till i am not received rc book & insurance policy for my vehicle
kindly do the needful at the earliest.
Regards
Venkatesh S
Mbl-[protected]

Hyundai I 10 — tyres wearing off

my Hyundai i10 is constantly showing wearing off of tyres, specially front left side. at 29000 kms all 4 tyres need to be changed.

Dr. Piyush Arora
[protected]

Hyundai i 10 — dealer's harrashment

dear

I have purchased hyundai i 10 from your dealer hyundai motor plaza, badarpur border delhi .i have given him cheque of Rs. 5000 for booking on 16 oct . for i 10 aira 1.1 and they told that they will deliver us as early as possible. then i gave them cheque of Rs. 392000. on 20/10/10 and they withdrawn it on 23/10/2010 and at that time they told that they will deliver me with registration in this amount. now they are asking Rs.8000 more because of registration because u.p. government has increased registration amount on 7/11/2010. so why i should pay Rs. 8000 when i already paid full payment before 15 days .of this hike so please suggest me what i will do against that dealer.

Poor Poor poor...[protected] service hyundai i 20 in Khana Hyundai in Kanupur

spare part purchase high cost

If an small part can be purchase not possible totally only the owl part assembly to be purchased that is high cost that was hereditary me ...I am disappointed