[Resolved] Hyundai i10 — Paint peeling off
I bought an i10 Era from Hyundai Motor Plaza, Chennai in Dec 2008. When it went for its third free servicing in Dec 2009, the paint started peeling off from the bottom of the car and later extended upwards to the sides. HMP said they will repaint it free of cost but this is the first time I have heard of car paint peeling off within a year. The car has done only 2000 km and is parked in a closed garage. Calling the toll free number elicited a response 'it depends on driving condition'. After an email complaint, HMP did send some one home to take photos of the peeled paint but I have had no explanation or even an apology. They took the car and have done a shoddy job of touching up and I am not sure how long that will last. Should the company (it is not a dealer in this case) not be more accountable for its products? I intend following this up and need some advice.
Complaint marked as Resolved Aug 13, 2020